FAQ: A.C. Moore FAQ's

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Link to A.C. Moore homepage: ACMoore.com-Arts and Crafts

Store Locator & Coupons and Weekly Specials


Recalls for merchandise sold at A.C. Moore



Do the sale prices in your flyer apply to A.C. Moore.com's website?

No, weekly sales flyers only apply to A.C. Moore stores.


Where can I find out the store hours for my local A.C. Moore?

The hours for each store are listed on the website. Just put in your zip code and the information for the store nearest you will come up.

How can I sign up to receive an A.C. Moore teacher discount?

To apply for a teacher discount card, please mail a copy of one of the following requirements to the address below.


Teacher Union Card
State Issued Teaching Certificate
Home Schooler Affidavit or IHIP approval letter from School District or your state
Home Schooling Certificate.



Please include your name, home phone number, and the address where the card should be mailed. Please also include the name of the school, the school address and phone number, and the name of the school principal.


Please mail your information to:
A.C. Moore
Attn: Teacher Discount Program
130 A.C Moore Drive
Berlin, NJ 08009


If you do not fall into one of the previously mentioned categories, or if you have any questions, please call 1-888-ACMOORE, extension 171. You can also email your question to TeachersClub@acmoore.com



How can I contact A.C. Moore's Customer Service?

Please go to this link and fill out the information to send to Customer Service.

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AC Moore Rewards Club

• Get 1 point for every $1 of merchandise you purchase
• Get points every time you shop at participating A.C. Moore retail locations
• Get double points on purchases of $100 or more
• Get bonus points during special promotions

• You will receive a $10 reward certificate when you earn 200 points
• Reward certificates will be sent to you by mail
• There's no limit to the amount of points and rewards you can accrue

Enjoy Extras:

• Advance notice of exclusive offers and store events
• Updates on new products, classes, and more
• An exclusive website to view your account and track your rewards

As an active member of A.C. Moore Rewards, you will earn one point for every $1.00 you spend on merchandise at participating A.C. Moore store locations. You can earn double points on purchases of $100 or more. Certain exclusions may apply. Points will be awarded based on the sub-total amount purchased minus all coupons, discounts, or other savings received. Points earned will be rounded to the nearest whole number. Points cannot be earned on sales tax, reward redemptions, prior purchases, gift cards, classroom fees, acmoore.com purchases or returned merchandise. Double points cannot be earned on Cricut®, Yudu™, Slice™, digital photo shop, and custom framing.




You may also receive opportunities to earn bonus and double points through special offers and promotions. These special offers and promotions include but are not limited to:
1. Purchases made during special dates or times
2. Attending specially designated classes
3. Purchasing specially designated products

There is no limit to the number of points you can accumulate each year. However, any account with fewer than 200 points after the first Saturday in January each year will have their points balance reset to 0. Any account with more than 200 points earned before the first Sunday in January will receive the corresponding amount of reward certificate(s) in the first month of the following year. Any remaining points after certificates are awarded will be reset to 0.


Rewards certificates (i) can be redeemed for merchandise only as offered by A.C. Moore in its participating retail store locations, (ii) must be used in their entirety at the time of purchase and (iii) may not be redeemed for gift cards, store credit, select products, online services or service items. Merchandise purchased with a rewards certificate may be exchanged for merchandise only.


You must present your membership key tag, membership card or member identification number at the time of purchase to receive points. Points will be deducted from your account for products that are returned to A.C. Moore. Membership cards, key tags, points and rewards certificates have no cash value, may not be sold, bartered or exchanged, and are not redeemable for cash, transferable or assignable for any reason. Your membership begins once your membership card is activated online.

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Can I use an A.C. Moore Store Coupon & a Manufacturer's Coupon on the same item?


According to A.C. Moore's Corporate office they do accept manufacturer's coupons and store coupons on the same item because they are reimbursed for the manufacturer's coupon and view it as a form of payment. "The only time it may not work is if both of the coupons caused the total of the item to have a negative balance."

What is the telephone number to reach A.C. Moore's Customer Service Department?


A.C. Moore Customer Service can be reached at 1-888-ACMOORE (1-888-226-6673). Select option 3 for general customer service, option 2 for customer service regarding online purchases.

You can also find the numbers to your local store at acmoore.com. Use the Store Locator option.

Did you know that A.C. Moore accept's competitor's coupons such as Joanne's and Michael's. Cetain restrictions apply. Check with store management in your local area.