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Thread: maybe Bi-Lo clerks need basic math skills to handle money.

  1. #21
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    Default Re: maybe Bi-Lo clerks need basic math skills to handle money.

    This whole thread made my head explode, lol

  2. #22
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    Default Re: maybe Bi-Lo clerks need basic math skills to handle money.

    Quote Originally Posted by vickib50 View Post
    My cousin works at Ace Hardware. She is not a cashier, but, is called upon to do cashier work if someone is on break or lunch. She insists on counting back the change to a customer. She doesn't just say, your change is $12.34. She counts back the change from a $20 bill. The other employees think she is crazy. Well, maybe they don't think she is crazy, but, they don't have any idea what she is doing. Ya'll can think I'm old school if you want to, but, I think being able to make change is basic. If an employee at McDonald's had to actually figure out your change, their heads would explode.
    she is not crazy, there are customers who will swear they did not get the right change back and the manager will have to change drawers and re-count everything. I worked for pizza hut and I was shorted by accident when the manager gave me my change back from paying for a pizza I just delivered. I never found out until the next day. That had to see if the drawers for the whole day came up short or over. If over $5.00 and I got shorted $3 they give to me.
    Anyone who is a clerk should be wary of tricks to catch thiefs.
    I was taught how to catch employees stealing money.
    1. stick an extra $5 in the drawer, secretly. When the closing clerk or whoever, counts the days receipts and is $5.00 over when it is supposed to be perfectly zero if everything went right, they may take that $5 so it comes up even like it should.
    2. remove an extra $5 secretly. Now when the shift is over they are going to be short $5.00. They will try to make up for it by maybe selling something and not ringing it up so they can stick $5 in the drawer to make it right.
    Only you know that in these cases the drawer should not be dead even, they should be over or under $5.00. If the clerk's are honest they'll let it be over or under the $5.00 and your trick to catch them has failed.

    I owned a business and had teens as employees. The only proof of a sale was a ching ching of the register. And tickets to play mini golf were supposed to be given to customers. I planted a microphone behind the register to "hear" the register being used. If more tickets were missing then register noises, they were caught. Or they sold single game tickets, did not give the ticket out and did not ring it up, so no evidence of the sale, except the tape recorder with the voices of a sale. One failed a lie detector test and the parents of the others refused to let their child take the test. Shame it had to get that far.

  3. #23
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    Default Re: maybe Bi-Lo clerks need basic math skills to handle money.

    I think that your scenarios are right on. It's a shame that it comes down to lie detector tests to learn the truth. I will say that when I was 16, they tried to give me a lie detector test (everyone was getting it, not just me) and the tester refused to give me the test because I was only 16. It never would have occurred to me to steal or give a customer a "break." I was such a "law and order" kid that I became a police officer!
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