BI-LO ~ Vent: Ill NEVER shop Bi-lo again!

[4littlemonkeys]

ARRRRRRRRRRHHHHHHHHHHHH! Nothing but trouble today for me at Bilo- first they have so many "suits" walking around pushing cards full of papers and leaving them in the middle of the isles. On top of that, they have people pulling items out of the frozen places saying "no this is not right". You could not walk down the isle because of all the people.
Then the woman gives me crap about coupons. She is so rude!
So I get home, realized they over charged me-I call speak to a manager-no problem come back and they will take care of it. Well I get back-oh nop things were charged correctly, they just never took the sale stickers off the racks! Ok, well is that MY fault??? ARRRRRRRRRR!
Needless to say, I will never spend a dime in that store again!

Sorry is you are a Bilo fan, i just could nto believe them today and had to vent!

[justagirlnamedStormy]

Sorry you had a bad time! I hate it when that happens.

I've never had any problems with Bilo, the manager at my Bilo is great.

[momabrown3]

At my Bi-lo's if they don't take the stickers off they will let you have it for the sticker price.My store is very coupon friendly.Sorry you had a bad shopping day.

[nanshaw2001]

Don't give up....just sounds like a bad day altogether! Make friends at your store....share q's with the clerks. Be prepared when you get there....we all know checking out when you are getting a bunch of stuff super cheap can kinda be nerve wracking! Best of luck next trip!!!!!

[vickib50]

My Bi-Lo manager falls all over himself to make things right when I have a problem. I could not ask for a more friendly, and more importantly, coupon friendly place to shop. I've made friends with one particular cashier and he has given me the special premium tickets when the register doesn't spit them out to me. I'm talking about the free gas or the free turkey specials.

Sorry you had a bad experience, but, maybe you could give them another chance. It couldn't hurt.

[4littlemonkeys]

Thanks guys. I think its the store, there are a couple of them around me, one smells of rotten meat, and then this one...I think its just the stores. I dont know.
I love Publix, I always have and people there are great never any issues, they help with coupon deals and I was even asked to day if I had all the ones from the service desk-its like night and day between the 2 stores. I go to BiLo if they have the BOGO sale I like to get the fuel Perks...so I guess right now no fuel perks for me at the moment.

[justagirlnamedStormy]

Originally Posted by vickib50 My Bi-Lo manager falls all over himself to make things right when I have a problem. I could not ask for a more friendly, and more importantly, coupon friendly place to shop. I've made friends with one particular cashier and he has given me the special premium tickets when the register doesn't spit them out to me. I'm talking about the free gas or the free turkey specials. Sorry you had a bad experience, but, maybe you could give them another chance. It couldn't hurt.

My manager does too. Last night when I went in I had 10 b2g50cent off Gatorade, and 10 Buy 2 get a free bag of chips. I tried buying 20 gatorades and 10 chips and using the coupons. It would take all the 50c off but only a few of the free chips. She came over and said I could only use one or the other. I told her the other day it let me use them all (cause the cashier pushed them through). They tried it again and it still wouldn't do it. So she told me I could save some of the coupons for later. I was trying to figure out which coupons I wanted to use and she said let me try one more thing and then she pushed them all through. I thanked her and told her I loved shopping there, they were alot more coupon friendly than Walmart, they hated coupons. She just shrugged and said "its not like we don't get our money back"

[becca593]

By the sounds of it you won't have to shop at "BiLo" much longer. While in Bloom today someone I have become friendly with said the 'sale' went thru, so she thinks by the start of the new year, BiLo will be no more. =(

[4littlemonkeys]

Originally Posted by becca593 By the sounds of it you won't have to shop at "BiLo" much longer. While in Bloom today someone I have become friendly with said the 'sale' went thru, so she thinks by the start of the new year, BiLo will be no more. =(

Yeah, I brought that up in my not so nice conversation on the phone with them. Then the woman was very quiet after that...I dont like to be nasty to people, but when they just dont listen to what you are saying and argue with you when you know you are right it gets frustrating and pushes my buttons.

[uummm]

I am pretty sure they have to give you the ticketed price. IF they didn't honor their ticketed price-tell them you will go to the BBB (which you can make a complaint online-I have done it with Charter Communications and got my $120 back). If they don't resolve the complaint it goes on the public record for others to see when they look. Also I am pretty sure it is illegal to NOT honor the ticketed price, because after all you are 100% right, it isn't your fault they were ticketed wrong. YOu said a manager on the phone said they would fix it, which dimwitt did you talk to at the store? I would have requested to take to THAT manager or another manager and no one any lower.