Ill NEVER shop Bi-lo again!

[gptjunk]

I am sorry you had a bad experience!

Bi-Lo is actually one of my fav stores. I never have probs with coupons and if an item is advertised in the store for a price, they honor it. Plus I always find really good mark downs in the organic produce section ;)

[4littlemonkeys]

After talking to a second manager, who was there the first one was gone for the day, she was a you know what and I told her where to go and how to get there and walked out. I wanted nothing to do with them again. Its not the $, it was only about $5.00, but it was the point that they were so rude about the thing. The little pull offf tag thing was sitting on the service desk counter beside my reciept and the coupons that they pulled from the register.
They can have the $5.00 to help them recover from being bankrupt, I want nothing more to do with them. I usually dont get upset at people at the stores, but when I know I am right, I will defend myself. In this case, I guess in the long run they won, but all the customers who were there heard too...

[cpnmaniac44]

Originally Posted by momabrown3 At my Bi-lo's if they don't take the stickers off they will let you have it for the sticker price.My store is very coupon friendly.Sorry you had a bad shopping day.

This happened to me on Powerade recently. Manager had, I think they HAD to, honor the sticker price. It as their mistake.

All those people in suits may have been visiting from the main office and doing a store inspection, inventory, etc.
It COULD have been some Food Lion executives visiting to look for reasons why Bi-Lo is in bankruptcy and why Food Lion wants to buy them and how they think they can make things better. If they do buy Bi-Lo, and adopt the Food Lion coupon policy then I'll lose 4 Bi-Lo's within 8 miles radius, sad for me. Good for places like Harris Teeter.

[iloveducks]

If the sale stickers were on the racks when you purchased, by law they have to honor that price, or it's considered false advertising. I've actually had an argument with a manager at an Old Navy about this, went back to the display and took a picture of the display with the wrong sale price with my phone on my camera, and told the store manager that I'd be happy to call their District Manager and let them know that I'd be calling the Attorney General of my state and reporting them for false advertising. My price got fixed REALLY quick.

[marykayeoa]

Originally Posted by 4littlemonkeys I love Publix, I always have and people there are great never any issues, they help with coupon deals and I was even asked to day if I had all the ones from the service desk-its like night and day between the 2 stores.

I have good Bi-Lo markets near me, but Publix is close to me and I have no hassles there. The Greenville SC stores will take food lion, bi-lo, and bloom coupons without blinking. There is a reason why it's usually a pleasure to shop @ Publix. 4get Bi-Lo and tell Publix why you love them. They will love you back. Bi-Lo lost a customer for $5. For a store of that magnitude, that is beyond stupid.

Ok have to go back to work now.

[mommas2moody]

I just have to add in that I went into BiLo the other day (with guard up) and had a great experience! I don't go to BiLo that often anymore since they closed the one that was closed to my house and they built a Publix 2 buildings down from my work. I had to get help from one of the managers (only person in sight at the time) and he helped me find stuff without a complaint and as soon as I thought I was done, I couldn't reach something so I had to go back to get him to help me. I was expecting a sigh but instead he smiled and got the item without a problem. At the register there were 2 young guys and they were both as friendly as could be.

I'm sorry you had such a crappy experience. Write to the corporate office and maybe they will make it right or do something nice to get you from leaving.

[mdgirl]

Sorry you had such a bad experience!
I have a Bi-Lo about a mile or two from my house, and then there's another one about 20 minutes away (in the opposite direction, where I rarely go). I don't go to the one near me very often because the store isn't that nice & the people are NOT coupon friendly. They nit-pick everything like I'm trying to commit a crime or something - and I'm very conservative with my Qs!! The other store is the complete opposite. But since Harris Teeter & Lowes are both closer than the other Bi-Lo, and both are clean & SUPER great about customer service, I go to them much more often.