BI-LO ~ Question Anyone else get "Sorry it it make the item free you only get face value"?

schoolee01 · 10-29-2009, 01:35:45 PM

Got this at the Ablemarle Rd store yesterday with the Sweet Sue Any chicken .75/1 ~ The coupon scanned but did not double when I questioned it the CSR said about a month ago they started with if it makes the item free we only take face value and will not double it.

Just wondering if anyone else has gotten this?

justagirlnamedStormy · 10-29-2009, 01:44:13 PM

Hadn't heard that, but I've not used any doubles that make the item free. My store only doubles up to .60.

meluvdeals · 10-29-2009, 01:53:11 PM

I tried a week or 2 ago to use the .75 on any Crest toothpaste coupon and because it was B1G1 each one would have been free. They told me it would make the item free so they could double the coupon. I was not happy...

uummm · 10-30-2009, 05:35:11 AM

I went the second week of October and I got the sweet sue doubled to the amount of the item.

cpnmaniac44 · 10-30-2009, 06:40:56 AM

Originally Posted by schoolee01

Just wondering if anyone else has gotten this?

NEVER, EVER.........it almost makes you think Food Lion has already taken them over with new policies to get Bi-Lo out of bankruptcy and keep them out.

I had an internet coupon .55/1 fresh express salad. The salad was on sale for .88.
No overage which suits me fine, but the coupon would not scan, clerk scanned it and item was free. I did buy a couple bananas at the same time, I don't like zero or negative balances, the clerks assume they made a mistake and really start looking for why.

I'd shop so that you are buying other items, when you expect some items to be free. This way you have a total cost at the end, and you are buying something versus walking out with everything free. Too obvious, though your coupon was the proper one, not expired, and up to now, they have always doubled ALL coupons up to .99.
IF this is a new policy and will be system wide, it is a VERY negative event.
Bi-Lo is near the top of my list of 6 area store chains, Bi-Lo and HT hanging around there at the top of the list.

SyLph211 · 10-30-2009, 06:58:20 AM

My stores only doubles up to .60 but I have always gotten an item free if the coupon doubled. They normally just double up to the sales price and won't allow overage. I think your store is not being nice. Can you try another store or is this your only one?

I am sure we will be seeing some new changes in policies and other stuff since Food Lion is already in stores making notations and measurements. It will be a sad..sad..day:sad:

momabrown3 · 10-30-2009, 07:02:20 AM

My store only doubles up to .60 but ,they are GREAT with coupons.Very coupon friendly store.

mxmom99 · 10-30-2009, 08:33:20 AM

my store does to .60 and i have never had a problem getting free after coupons items...maybe you should print up their policy and give the cashier a refresher?? did you ask a manager?