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Old 08-31-2009, 09:32:34 PM   #1
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SAD BI-LO - rainchecks "expire in 30 days"

The store nearest where I am staying now writes on the rainchecks "expires in 30 days" - this is the first store I've run across that does that.... (I've gotten RC 2x now from this store, the first time they wrote it on a photocopy of the RC form that already had that written, tonight the guy had a RC pad and wrote it across the top.)

is there a corporate policy on this (if I call corporate will they call the store and straighten them out?) or is it up to each individual store to decide whether they want to have them expire??

other Bi-Los in the area do not write this on the rainchecks :shrug7:


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Old 09-01-2009, 04:35:22 AM   #2
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Default re: BI-LO - rainchecks "expire in 30 days"

TOtal bummer if that is the case. I went yesterday and the guy didn't write that on mine. Seems to me if they wanted them to expire in 30 days then they would have put a DATE line on the RC...
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Old 09-01-2009, 06:49:32 AM   #3
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Default re: BI-LO - rainchecks "expire in 30 days"

Ours here in Charleston (Sam Rittenburg) does this as well. They even highlight where they hand right in "expires in 30 days". This store also does not accept IPs. Beats me why, when the store 15 minutes away has no problem with IPs or rainchecks. Guess you know which store I frequent.
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Old 09-01-2009, 02:28:09 PM   #4
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Default re: BI-LO - rainchecks "expire in 30 days"

I just got a raincheck at my BiLo the other day and they said one year???
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Old 09-01-2009, 07:58:05 PM   #5
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Thumbs Up re: BI-LO - rainchecks "expire in 30 days"

Here is a reply between myself and a Bi-Lo Customer Representative pertaining to the RC limit. I had the same issue. Also, they can not put a limit on them unless there is a limit stated on the sales ad.

Do Bi-Lo rainchecks expire within a certain length. Also, thank you for the promptness of your reply and the attachment.

THANK YOU!

Leslie Hoyer

- Show quoted text -
On Tue, Aug 11, 2009 at 11:10 AM, BI-LO CustomerService <bi-locustomerservice@bi-lo.com> wrote:

On Tue, Aug 11, 2009 at 11:10 AM, BI-LO CustomerService <bi-locustomerservice@bi-lo.com> wrote:

Reply Forward
Reply |BI-LO CustomerService to me
show details Aug 11

No, they do not have an expiration date on them.
Thank you!
Jayme
Consumer Relations
BI-LO, LLC | PO BOX 99 | Greenville, SC 29662
Phone Toll Free: 1-800-862-9293
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