BiLos official Scan right Policy -Right price or FREE!

[blockridge24]

They do give you double refunds for meat. But just a regular refund on other things.. there is nothing about if it rings up wrong its free..

[ucmba97]

Hmmm, I noticed on my receipt yesterday, I bought a wheel of Brie from the deli refriderated case. The wheel had a price sticker on it for $5.25 and a sell by date. The store had placed an additional $3 off sticker because the sell by date was only 3 days away and they had dozens of these wheels. But when looking at my receipt, the item scanned form the barcode on the package for $5.99.
I wonder how my store would handle this? I just assumed the price sticker on the front was on the wrong product. Maybe I should take it in and ask.

I sorta doubt I would get it free. I had the store price match a Ham back at Easter time. They asst manager did the price match wrong, and it gave me too big of a discount. I didn't realize while in line, but i noticed while reviewing the receipt at home. It was almost $25 in my favor. I just couldn't let it go in good consience, so I stopped back by the stor in the morning on the way to work. I pointed out the mistake to the CS rep and they asked who had done the price match. Then I was charged for the mistaken discount, and I paid the amount I should have paid after price matching. They thanked me several times, and wondered aloud how many times that fella might have made the same mistake.

Anyway, I felt better eating the Ham knowing the correct price had been paid for it (which was still a great deal). I would have been surprised if they had refunded me what little I paid for their mistake.

I have caught pricing errors on meat, and they correct it, but don't give the item for free.

and i have learned to chekc hte dates on everything when I'm shopping....especially yogurt and bottled items like salad dressing and mayo. If I end up with anything out of date at home, I call the manufacturer and report that the store is allowing aged stock to remain on the shelf. You usually get a couple of coupons in the mail for calling, and you can still return the tiem to the store if you want. Kraft told me once that the item is still usable after the date, they just don't guarantee quality and freshness after that date.

anyway, I'll see what they say about the brie tomorrow.

[YouPdWhat]

Is there any thing official on the web site regarding this that could be posted as an update?

[uummm]

Is there any thing official on the web site regarding this that could be posted as an update?

Nope, I was told that is the policy by the store manager, but others post that they don't get the stuff for free when it happens.

[YouPdWhat]

Gee One would think they would want their customers informed as to what their official policy is.

[hotpostalchick]

I just noticed my potatoes rang up $6.99 when they were advertised for $3.99. I was planning on just taking my reciept and the ad in when I go Thursday but when I opened them a bit ago, I noticed the bag said 8 lbs instead of 10lbs like advertised. When I called they said they could only give me $3 back. Um I'd like my extra 2lbs of russet potatoes too! We'll see how it goes.

[cpnmaniac44]

If an item rings up wrong you get it free. If you have more than one, then the first one is free and the rest is rang up at the correct price.

what happens if the coupon won't scan, besides chaos?

SOME employees are inclined to refuse them.

[hotpostalchick]

what happens if the coupon won't scan, besides chaos?

SOME employees are inclined to refuse them.

That's a totally different subject. Scan right policies only pertain to the object you buy. Say for instance, the potatoes I bought were on sale for $3.99 (reg $6.99) and instead of ringing up $3.99, they rang up full price or a price higher than advertised.

[uummm]

Check the NEW BiLo website, notice this page in particular.