View Full Version : Giant Eagle ~ Question Coupon Policies in Central Ohio area
e&e'smom
08-07-2007, 11:56:15 AM
The Powell Rd./Sawmill Rd. area store told me they will only accept 4 like coupons. They have signs up that they only double 4 like coupons and super double 2 like coupons. Doubling policies I'm fine with. It's the non-doubling that I can't believe.
I couldn't believe they would only take 4 like coupons, even if they are not doubling, ie. the item costs $1 and the coupon is for $1.
Is this common? Or should I visit another store?
I guess I haven't come across this scenario before to learn this or was my cashier/manager just clueless? They kept pointing to the "doubling policies" sign, even though I kept clarifying my coupons didn't need to double. :shrug7:
They did let me split them into 2 orders, but it was such a headache. Especially when I have a raincheck good for 8 items. Grrrrrrrrrrr!:mad6:
tracy
08-07-2007, 12:02:47 PM
I can confirm the same policy for the following Central Ohio stores:
Powell (High St)
Sawmill/Bethel (Upper Arlington)
High St (north of OSU in Clintonville)
Grandview (5th and Grandview)
Rt 161 & Busch Blvd
Hamilton & Morse (Gahanna)
Hilliard-Rome Rd
(the rest I just don't go too often enough to know for sure)
Afaik, the U-scans don't have the like-coupon-limit programmed in. They do have another limit programmed, however, that requires cashier intervention once coupons go over some percentage of the total order value. I think it's 30 or 50%, but I keep forgetting to pay attention to be certain.
e&e'smom
08-07-2007, 02:13:06 PM
Thanks Tracy! Wow! I can't believe I haven't run into this before. Glad to know this before I go to another location.
I have had problems at the U Scans, so now I know why too.
Very helpful info.:Wave: Thanks again!
e&e'smom
08-07-2007, 02:32:11 PM
Follow up question if you want more than 4 items that are OOS. (I actually wanted 40 boxes of tissues, so I got 5 rainchecks for 8 each! I know that's pretty extreme.:biggrin:)
If the limit is 4 like coupons, how do you do rainchecks?
If I have a raincheck for 8 and I have 8 coupons, will they let me use half the raincheck on 2 orders?
They did let me do this today, after I really quetioned the limit 4 rule, anyways. So maybe they were just being nice since my twins were being impatient.
deadbugdoug
08-07-2007, 04:58:06 PM
Is the limit of 4 all the time or just during super doubles? I thought I remembered it used to be only SD but that might have changed.
e&e'smom
08-07-2007, 05:28:39 PM
I got the impression it is all the time. Things either changed or it's been YMMV for quite a while.
I can remember using more than 4 alike coupons in the past no problem. It wasn't all that long ago. Hopefully another central Ohio shopper can give us a definite answer.
mshopper
08-07-2007, 05:34:38 PM
This is good information...thanks, guys. I'm going to make this thread a Sticky so it doesn't get lost.
tracy
08-07-2007, 08:47:51 PM
Columbus-area stores limit to 4 like coupons during regular weeks, and 2 during super doubles.
Not all the central Ohio stores have the same limit. I think those outside the city toward the south and east limit to 6 like normally? I'm in town, though, so can't confirm or deny that.
For rainchecks, the Bethel/Sawmill store said the limit per RC was 4. Gahanna limited me to 2 during SDs, but I've never asked for RCs there during non-SDs.
graciesmommy30
09-15-2007, 07:21:25 PM
Grove City and West Broad stores double up to 4 like coupons and super double only two. HTH
JacqoMicMaco
11-28-2007, 10:42:40 PM
East Broad in Reynoldsburg/Blacklick area also follows the 4 like coupons and 2 during super doubles. They would not let me separate my transactions. I questioned the $1 coupon and they told me that I couldn't use more than 4 regardless of the amount.
FrankRyan
06-21-2008, 03:13:12 PM
Muirfield Dublin Store is the same way, with the (4) like coupons. The discounted q's that they put out on deli, dairy and meat is unlimited (for all the stores). Just in case someone was wondering....
Many times I have gone home from Muirfield and none of my q's were doubled, I avoid that store like the plague even though it is closer to me. I like the Powell store much better.
Nice to see you all in my area and read your comments.
Frank
momof4under5
02-26-2009, 12:11:51 AM
Not sure why but my giant eagle on Hilliard rome rd would not let me split my orders to roll over my cat. using 2 orders of 10/10. I spend $31.23 oop. and left with 1 $3 cat and a cart of pasta sauce and tomatoes. :sad: I need some major help or I just am not fit for this fulltime job of clipping coupons!:hectic1:
FunnyFace
02-26-2009, 08:41:06 AM
Next time you may want to get your first order, take it out to your car, go back in and get your next order. I know it's not exactly ideal, but it should work. If you have the time you could do a couple of orders one day and a couple the next day or so.
I do mine all in one day because I live 20mi away from GE and never had a problem with the cashiers, but when the store messed up and didn't order my hotdogs and I needed a raincheck that went by shelf price and OYNO the assistant manager had a problem with that and told me it was fraud. (!?) I purchased my items that they did have, received all my cats, which didn't make her happy so I heard and then just drove an extra 30 mi that day for the hotdogs and rest of the manwich since I knew that store had what I wanted.
I'm not suggesting you go that out of your way and I won't be doing that on a consistent basis, but it was worth it for that sale. I still go back to my regular store and do multiple transactions either splitting those up with the divider sticks or running in and out. Sometimes I get cashiers that do their jobs well, once in awhile I get one that is a little cranky when the total goes way down and then there are those that are so wonderfully happy in general and when one does so well with the deals.
Don't give up you can do this and will know and learn your store and the employees with whom you'll want to do business. It is worth it and remember to remain confident, but polite, naturally. :)
ayenbe
02-26-2009, 09:22:00 AM
Not sure why but my giant eagle on Hilliard rome rd would not let me split my orders to roll over my cat. using 2 orders of 10/10. I spend $31.23 oop. and left with 1 $3 cat and a cart of pasta sauce and tomatoes. :sad: I need some major help or I just am not fit for this fulltime job of clipping coupons!:hectic1:
Hey... I know you! :wavehi: That's one of the stores I go to. Believe it or not, they are friendlier there than at the W. Broad store.
I always look the cashier in the eye and say matter of factly (don't sound like you are asking), "I have 2 separate transactions." If they give you grief, tell them that one transaction is for you and one is for a family member (your husband is a family member). If they still give you grief, tell them that you would like for them to return all of the items in your second transaction and you'll come back for them later when it's more convenient for them to let you do another transaction.
I've never had an issue with doing back-to-back transactions. I limit my transactions to 2 if I am using a cashier, and to 4 if I am using a U-Scan (SCO - self-checkout). I do adhere to the 4 coupons per person per day rule per store, regardless of how many transactions.
Just be firm in what you want and don't let them bully you. Always remember that it's YOUR transaction to cancel at ANY time.
ps: call me if you have questions!!! :biggrin:
bdevoss
02-28-2009, 05:38:28 AM
Will the GE cat for $5.00 off health and beauty work on the any items, the Dawn hand revitalizer soap or does it only work with items like toothpaste, etc.?
CoveredinGrace
03-08-2009, 07:08:15 PM
I shop the E. Broad by Rosehill Rd, and they've never given me an issue on multiples, but most of the time I go through u-check.
thankfulmom31
03-15-2009, 10:52:37 AM
I was at the Akron/Fairlawn store yesterday and they had a sign posted by their weekly ads saying " only 1 coupon per household". I couldn't believe it. I didn't pursue it further because they were out of what I wanted. I won't shop there anymore and I hope that's not a sign of what's coming for all the GE stores!
manders13
04-06-2009, 03:04:14 PM
I was at the Akron/Fairlawn store yesterday and they had a sign posted by their weekly ads saying " only 1 coupon per household". I couldn't believe it. I didn't pursue it further because they were out of what I wanted. I won't shop there anymore and I hope that's not a sign of what's coming for all the GE stores!
If your talking the one near walmart- I was just there sunday no sign like that not to mention i used 10 like coupons
If your talking the one by marcs and chuckie cheese.. i was there too no sign like that either- used coupons no problem
momof4under5
04-06-2009, 03:54:49 PM
I was at the Akron/Fairlawn store yesterday and they had a sign posted by their weekly ads saying " only 1 coupon per household". I couldn't believe it. I didn't pursue it further because they were out of what I wanted. I won't shop there anymore and I hope that's not a sign of what's coming for all the GE stores!
This should not be allowed at all! I would complain to corporate if this happened at my Giant Eagle! They were telling me limit 4 and there were NO signs posted! Actually if it WERE limit 1 per household, wouldn't the giant eagle advantage card catch this!!!?
thankfulmom31
04-07-2009, 06:30:51 AM
Since this was about 3 weeks ago it's nice to know they have changed their policy. I wonder why each store seems to be able to dictate what their cpn policy is? Giant Eagle is a chain store so you would think all stores should have the same cpn rules.
manders13
04-07-2009, 12:45:55 PM
Since this was about 3 weeks ago it's nice to know they have changed their policy. I wonder why each store seems to be able to dictate what their cpn policy is? Giant Eagle is a chain store so you would think all stores should have the same cpn rules.
not always true. I grew up in Doylestown so im VERY familiar with GE and actually come home to shop there often. I live in land of Kroger. The kroger up the road from me limits 10 coupons PERIOD. while the rest have unlimited doubles :shrug7:
jimmy15216
06-06-2009, 01:42:03 PM
That is sad to hear they limit you in OH, I have gone to our GE's here in Pittsburgh, PA area with 30 of the same coupon and they never blink an eye. We have a good bit of competition though with Shop N Save, Kuhn's, & Community Market all doubling coupons.
Shannon T
06-13-2009, 06:10:05 PM
All this is news to me. I sometimes use 30+ coupons. And definately more than 4 of one kind. I have never had a problem (knock on wood) with any GE I shop @. I am in the Akron area. I shop @ hudson, stow, chapel hill & tallmadge.
ang0614
06-26-2009, 09:48:41 AM
As someone that works at a Columbus area Giant Eagle I can safely say that the corporate policy is 4 like coupons per transaction, not all stores enforce this rule, it depends on the manager.
krissyg89
08-19-2009, 04:44:49 PM
To the OP's topic:
Wow, I never heard of that before at Giant Eagle. I know if I go through the self checkout with more than 2 like coupons it'll require assistance, but I've gone through with 10 of the 75 off Skintimate coupons for the Skintimate trial and no one said a word.
jen276here
08-19-2009, 06:43:08 PM
To the OP's topic:
Wow, I never heard of that before at Giant Eagle. I know if I go through the self checkout with more than 2 like coupons it'll require assistance, but I've gone through with 10 of the 75 off Skintimate coupons for the Skintimate trial and no one said a word.
It is a common practice in the independently owned GE's to limit the # of Q's. The corporately owned GE's current policy allows for more but can still be limited by management if they see fit.
krissyg89
08-22-2009, 01:28:50 PM
It is a common practice in the independently owned GE's to limit the # of Q's. The corporately owned GE's current policy allows for more but can still be limited by management if they see fit.I had no idea. How do you find out which is independent and which is corporate? I think I want to stay away from the independent stores..
morag
11-22-2009, 06:22:02 PM
A cashier at the newish Giant Eagle on Hayden Rd ( Hilliard) in Columbus told me that there is a coupon/ item ratio meaning you can't use more coupons than items (just like Walgreens) . Another thing I encountered for the first time was that the 4 like coupons rule also limits you to 4 catalinas as well. The staff is very nice there (except one supervisor one time who was a bit rude about the catalina rule!) so I still go there and try to follow the rules!
quilts
01-05-2010, 12:18:34 PM
Mentor GE on Andrew's Road does not seem to have a limit. I've used 20 Q's before.
cory11183
03-29-2010, 10:32:50 PM
I shop at the N. High street one all the time (clintonville). I selectively choose cashiers and use up to 10 of the same coupon and they double no problem. I actually just did my foodperks trip there with 125 coupons and 8 rain-checks.
couponguy
03-30-2010, 09:25:21 PM
I shop at the N. High street one all the time (clintonville). I selectively choose cashiers and use up to 10 of the same coupon and they double no problem. I actually just did my foodperks trip there with 125 coupons and 8 rain-checks.
Whenever I use the SCO, it always goes nuts on the 3rd like coupon. Somebody always comes over and says "You can only use 2, save the rest for later". It sucks coming from Pittsburgh where I could use as many as I wanted at SCO.
Oh well. Kroger gets more of my business now anyways.
cory11183
03-31-2010, 04:45:07 PM
Whenever I use the SCO, it always goes nuts on the 3rd like coupon. Somebody always comes over and says "You can only use 2, save the rest for later". It sucks coming from Pittsburgh where I could use as many as I wanted at SCO.
Oh well. Kroger gets more of my business now anyways.
If you have more than 2 identical coupons you have to use a regular cashier. I think the limit at SCO is due to the fact that you could put anything into the coupon slot and continue to scan the same coupon.
FunnyFace
03-31-2010, 05:44:22 PM
Whenever I use the SCO, it always goes nuts on the 3rd like coupon. Somebody always comes over and says "You can only use 2, save the rest for later". It sucks coming from Pittsburgh where I could use as many as I wanted at SCO.
Oh well. Kroger gets more of my business now anyways.
If you really want to press the issue at the SCO, then say you would like for them to key in the others. This is what they are supposed to do.
If you're comfortable doing so and find it worth your effort, go up the ladder and ask for the manager on duty, then the store manager and then corporate if need to receive proper service at the SCO. Either they are not trained properly, have weird rule as a independent store, or just don't want to be bothered.