View Full Version : Office Max Frequently Asked Questions

04-24-2011, 03:16:36 PM
Updated 05/29/11

Competitors' Coupons
YMMV. Corporate's official answer is no they do not accept them.

Coupon Policy
Click HERE (https://www.officemax.com/customerservice/customerService.jsp?subCategoryId=RewardsOffers_Co upons&categorySelect=Rewards_and_Offers) for Office Max's official policy.

Click HERE (http://www.facebook.com/officemax#!/officemax?sk=wall) to visit Office Max's Official Facebook page for coupons and more.

Frequently Asked Questions
Click HERE (https://www.officemax.com/customerservice/customerService.jsp?subCategoryId=FAQ_OfficeMaxFAQ&categorySelect=Frequently_Asked_Questions) to visit FAQs on Office Max's official website.

Impress Print Center
Click HERE (https://cdocumentmanager.officemax.com/UploadFile.aspx?add_documents_to_order=13762&return_page=AddDocuments.aspx&upload_count=99999) to upload files and "print" from anywhere and pick up at an Office Max location near you or to learn which file formats are preferred.

Ink and Toner Recycling Program
Max Perks Rewards and Max Perks for Teachers Rewards members will receive $3 per recycled ink or toner cartridge, up to 20 cartridges per month ($60 in rewards). Rewards are paid monthly.

Important to Note: Reward amounts cannot exceed the amount you have spent on qualified purchases in the store. For example, if you bring in 20 cartridges throughout Month 1 and spend $50 on qualified purchases, your Month 1 Recycling rewards earned will be $60 but the rewards that will be issued to you will be $48 (which is $3 for each of 16 cartridges). The remaining $12 for the last 4 cartridges will be held in your account in a “pending” status until you make additional qualified purchases in at least $3 increments in subsequent months or until January 1 of the following year, when the account balance will be reset to $0.

Manufacturers' Coupons
YMMV. Corporate's official answer is no they do not accept them.

Max Perks or Max Perks for Teachers
Sign up Free HERE (https://www.officemaxperks.com/SSOEnrollmentForm.aspx). Click HERE (https://www.officemaxperks.com/Login.aspx) to visit the official Max Perks site.

Office Max Mobile
Mobile Web! Access the mobile friendly m.officemax.com and m.maxperks.com. There you can find your closest store, view full product information, read ratings and reviews and purchase right from your phone.

FREE App for iPhone and Android! Features your weekly deals and get directions to your closest store. You can also track your MaxPerks purchases and redeem your rewards right from your phone without printing them. Available HERE (http://itunes.apple.com/us/app/officemax/id384132666?mt=8) from iTunes and HERE (https://market.android.com/search?q=officemax&c=apps) from the Android Market.

Text Alerts! Text OFFICEMAX to 62999 for special offers and mobile updates or Click HERE (http://www.officemax.com/home/custom.jsp?id=m7160185) to sign up. Note: Standard carrier message and data rates may apply. Text STOP to unsubscribe. Text HELP for help.

Order Tracking
Click HERE (https://www.officemax.com/profile/orderSearch.jsp?tabType=trackanorder&orderStatus=Order-Status) to track your order now.

Printable Coupons
Office Max frequently posted printable coupons on their website. Click HERE (http://officemax.shoplocal.com/officemaxspecial/default.aspx) to check now. Very brief registration is required.

Printer Credit
From time to time, Office Max offers a $50 credit when you trade in your old printer and purchase a new printer from selected models. Need a new printer? Click HERE (http://officemax.shoplocal.com/officemax/Default.aspx?action=entryflash&cm_re=rightrail-_-slot1-_-weekly%20ad%20banner&cm_sp=homepage-_-generic-_-weekly%20add%20bannner) to check your local ad for this offer.

Office Max did away with its rebates program in 2006 in favor of in-store discounts.

You can check if an item you purchased has been recalled HERE (https://www.officemax.com/customerservice/customerService.jsp?subCategoryId=100001&categorySelect=Products).

Reward Items
Purchases made with Rewards or Merchandise Cards do not qualify for additional rewards.

Office Max offers FREE shipping on most phone and online orders $50 or more. This is an automatically applied ongoing offer and can be used along with a $ OFF coupon. Click HERE (https://www.officemax.com/customerservice/customerService.jsp?subCategoryId=Delivery_Informa tion&categorySelect=Delivery_and_Returns) for more details.

Click HERE (http://twitter.com/#!/OfficeMaxDeal) to visit Office Max's Official Twitter page for coupons and more.

Click HERE (http://www.youtube.com/user/officemax) to visit Office Max's Official YouTube Channel.

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