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View Full Version : 10/30-11/5 dollar doubler coupons


savinmaven
10-29-2009, 03:51:58 PM
Just perused the new ad online and noticed there were 4 Dollar doubler coupons where they double any coupon 1.01-1.99 to $2. Not valid on DND coupons.
Also saw King crab legs for $6.99/lb and a Blue Bunny Cat deal, B$20G$5 and the products were B1G1F. There are usually coupons available on bluebunny.com.
Saw another thing in the HABA section to save $7 OYNO, but could not read the print of what it was for.

needmoredeals
10-29-2009, 05:37:02 PM
Dollar Doublers are nice, but what about just doubling all my dollar coupons like the other times??? I miss that. I think I like it better than triples!

loredofamily
10-29-2009, 07:56:00 PM
The $7 OYNO is WYB $20 participating P&G items listed on both pages - there are lots of products that have active q.

ILiketoSell
10-29-2009, 10:19:12 PM
$1 Discover Card coupons doubles to $2
Lifesavers peg bags are 1.50 so look for the bags that say $1 coupons in it and get them free after dollar doubles

MisterBill
10-30-2009, 04:58:46 AM
I think the Vicks Nyquil/Dayquil and other stuff could be nice deals. They are $4.99 but it says "save up to $2.50" so hopefully the regular price is $7.49. Buy 3 and you get a $7 OYNO since it's based on regular price. There is a $1.50 coupon for Day/Nyquil in this weekend's P&G which will become $2 with the doubler coupons. Stop & Shop also has their $1 doublers this week and if you can get A&P to take them you could probably get the full $2.50.

3 * $4.99 = $14.97 - 3*$2 = $8.97 - $7 OYNO = $1.97 (or $0.47 if they give you the full dollar).

Similar deals for Crest (49c after doubled $1 coupon), and other stuff.

MisterBill
10-30-2009, 06:04:18 AM
Also saw King crab legs for $6.99/lb and a Blue Bunny Cat deal, B$20G$5 and the products were B1G1F. There are usually coupons available on bluebunny.com.
Indeed there are -- $1 off a container. And BB does not use coupons.com so in theory you could print multiples. And A&P now officially takes Internet coupons.

So the math if you buy 4 is $5.99 * 2 = $11.98 - $1*4 - $1*4 (doubler) - $5 OYNO = -$1 = free ice cream

savinmaven
10-30-2009, 03:36:17 PM
Thanks & repped Mr. Bill. I've never used dollar doublers before even though I knew you could use Stop & Shops at A&P. Never took the time to look for good deals with them. I'll be hitting the BB ice cream and also probably yhe Nyquil. That stuff is fantastic when you get a bad cold. The nasty taste is so good when you feel your sinuses clear as you drink it.

editinginprocess7
10-30-2009, 06:31:21 PM
I am confused though. It says it doubles coupons that are 1.01-2.00 so will it double $1 off coupons? I am just forseeing a huge hassle with cashiers on this on at my store.

hcwhcw
10-30-2009, 06:58:43 PM
I think using one super double coupon with one $1.00 manufacturer's coupon will double the savings up to $2.00 total. Unless the cashier sees that it says DND and doesn't let it go through. I'm not sure what happens if the super double coupon is used with coupons of less than $1.00. Does anybody know?

I wish they'd merge these forums already... I know I'm going to get confused this week where I saw what information... and not everybody will be triple-posting their info!

savinmaven
10-31-2009, 12:37:28 AM
They already double coupons that are < $1, so there is no change to that.

I see a great deal on Prilosec if you use a coupon found in the Acme circular The 42 ct ison sale for 23.99 and there is a $3 coupon in this Sunday's paper. You get $7 OYNO WYB $20 of P&G. There is also a $5 store coupon in the Acme circular.
24-3-7-5 = $9. Normal cost for this is about $28.

Does this count towards the free turkey deal that was running or is that deal over? I thought that deal ran until close to T-Day, but now I see the free turkey when you buy Campbells, PF, etc. It would be great if the P&G deal is still on since this alone would get you close to the turkey.

hcwhcw
10-31-2009, 02:30:24 AM
Is there a certain order in which the super doubler and manufacturer coupons should be scanned, i.e., each mftr cpn followed by a matching super doubler, and repeat three more times OR all four super doublers in a row at the end of all the scanned coupons OR all four super doublers in a row at the end of the four $1-2 mftr coupons?

celestialdigs
10-31-2009, 02:47:23 AM
Is there a certain order in which the super doubler and manufacturer coupons should be scanned, i.e., each mftr cpn followed by a matching super doubler, and repeat three more times OR all four super doublers in a row at the end of all the scanned coupons OR all four super doublers in a row at the end of the four $1-2 mftr coupons?

I used a set of the A & P doublers today. Went to a cashier (new one) and told her just to scan them. I had put the doublers on top of my pile. She tried but they didn't automatically take $1 off.She said it asked her to input a price so she called the head cashier over.
He told her to scan all my coupons, then input $1 off for each doubler.(He also did a quick inspection of all my coupons to see if they were all ok. I think he was looking for DND ones. I passed!)

So I'm guessing @ SCO that the cashier there will have to do the doublers for you.

savinmaven
10-31-2009, 05:53:55 AM
Coupons that are 1.50 would only get .50 added on. That's why they do not automatically take off $1.

kaput
10-31-2009, 03:53:11 PM
4 identical IPs is going to be YMMV because the corporate policy is to take only two identical IPs.

Indeed there are -- $1 off a container. And BB does not use coupons.com so in theory you could print multiples. And A&P now officially takes Internet coupons.

So the math if you buy 4 is $5.99 * 2 = $11.98 - $1*4 - $1*4 (doubler) - $5 OYNO = -$1 = free ice cream

RockyGap
11-01-2009, 03:19:51 AM
Posted possible free deals on Sucrets,Campbell's cream soups and Orajel Toddler toothpaste on the Superfresh super doubles thread. I have not been to Superfresh this week yet to see if these deals work. Going Sunday or Monday.

MisterBill
11-01-2009, 08:46:29 AM
4 identical IPs is going to be YMMV because the corporate policy is to take only two identical IPs.

Whatever, it worked for me. BTW the Blue Bunny was only $5.49, even better deal than I expected. The Nyquil is not going to work as I had posted because the regular price was only $6.49, so it will need something like a Crest or Oral B toothbrush (both 49c after double $1 coupon) to get to $20.

celestialdigs
11-01-2009, 12:13:20 PM
Did the P & G deal yesterday. Bought:

4 Crest Whitening Expressions, 6 oz ($4.19 shelf) $2.49 sale= $9.96

and

2 Oral B Advantage Plus @ shelf $2.89 (none of the OralB toothbrushes came up sale price @ my store. Scanned ALL of them!)= $5.78

Used 6 $1/1 Crest & Oral B ( 9/27 P & G), $4 Acme cat (expiring today), 4 $1 doublers &$2 Discover.Paid $.84, got $7 OYNO.

HTH. Got to roll my Acme catalina & use up one more of those Discover.

ky9
11-01-2009, 01:12:09 PM
Does anyone know if these are tracked by your card? If I go in with my card and 4 more doublers, will it not take them?

Thank you!

savinmaven
11-01-2009, 01:24:46 PM
These wouldn't be tracked to your card. I haven't tried it though. The store circulars also have the Dollar Doublers on them, so you should be able to do it many times.

celestialdigs
11-01-2009, 01:33:14 PM
Does anyone know if these are tracked by your card? If I go in with my card and 4 more doublers, will it not take them?

Thank you!

No, not tracked. I've used the doublers on 3 separate transaction, same card.

ky9
11-01-2009, 08:40:33 PM
No, not tracked. I've used the doublers on 3 separate transaction, same card.

Thank you! Repped.

I did the mini-wheats yesterday and got the free gallon of milk Q.

Today, I did the Blue Bunny Ice Cream deal.

I definitely plan on going back!

jocapa
11-01-2009, 09:12:38 PM
The only Q I found on Blue Bunny.com was for sweet freedom cartons. Are there Q's for the Ice Cream anywhere else? Or am I too late?

MisterBill
11-01-2009, 10:32:39 PM
I had a couple of interesting/poor experiences at A&P today trying to do the Vicks deal. At one store, I bought a Dayquil Mucus variety and when I checked the price on a store scanner before checking out I noticed it was not scanning at the sale price, so I knew there would be a problem. Sure enough, it did not ring up on sale and as a result I did not get my $7 OYNO. Fortunately the customer service guy at that store was very reasonable and he agreed to give me the item for free (since it scanned at the wrong price) and he gave me a $7 rain check for the missing coupon (this is how they handle Catalina's that do not print). Then I went to another store where I bought 3 more and they did ring at the correct price. First problem occurred when I tried to redeem the $7 rain check and they had to call the manager over, who initially refused to take it, claiming something like I should use it at the store that generated it because it cost the store money (like I am supposed to care?). He eventually agreed to take it (very grudgingly) but then my $7 OYNO did not print (and I knew the coupon printer was working properly because it printed other stuff). So I went to customer service, and there they told me "you have to spend $20 after the card" to which I told them "no, you don't, I do this all the time and I know how it works" (and I see someone here confirmed that is the case for this deal). So they all over the manager, and of course it's the same guy. He refused to budge, claiming it was on the post-card price and that I was wrong. I then called him an AH and he said "same to you", which was not at all appropriate for a store employee to do. Has anyone else had problems with the P&G OYNO? I figure I can call Catalina about the missing coupon, and I will be contacted A&P corporate about this and maybe call the store tomorrow to speak to the main store manager since I certainly hope this guy is not it (I know I had not seen him before). I'll also post my story on the A&P Facebook page, which I suspect will get more attention than my call to corporate.

savinmaven
11-02-2009, 12:26:28 AM
I have not met any customer service person yet who believe that the deal is supposed to be on shelf price. This would be at any supermarket chain. They all believe its based on sale prices. After all, you could sometimes get stuff for free if it were shelf prices and that would be kinda silly to run a promo like that, right:whistle67:

I would think twice about putting the incident on facebook. You called him an ahole first, so you think he should just say Thank you very much, can I have another? because you are the customer and he should kiss your dutpa. He just doesn't know the rules, he's not trying to be an ahole. Posting it on FB may cost the guy his job or cause serious issues with his livelihood.

MisterBill
11-02-2009, 01:25:31 AM
I would not have been as upset with him if he hadn't given me a hard time with the rain check redemption, which was just stupid. And I know the most CS people think it is based on the sale price, but I've never had a case where after I told them they were not correct that they did not give in and give me the coupon. Certainly the manager should have just said to give me the coupon since I was so adamant about it working. If necessary, he could have tried scanning other stuff (like the Blue Bunny) to see that I was right. And given that he knew I was going to call corporate after asking for his name. if he had half a brain he would have given in rather than risk the chance of being wrong. Oh yeah, and I will probably call Catalina and get them to send me the $7, I am sure they will honor it. I may call for the first one, too.

I had a similar problem at WG on Friday, the manager told me it was because I had paid with coupons. I told him no, that's not it. He then said he would try scanning one and totaling it without coupons. Of course, no coupon printed. At that point he admitted that I was right and took my stuff to another register and got my coupons.

barbliny
11-02-2009, 02:57:45 AM
WE all know that the catalina deals work on regular price.

The customer service employees and the management do not know and refuse to believe it. I approach any catalina deal I do as 'entering at my own risk'. If I am not willing to walk away with the products without the catalina - I do not do the deal. I have tried on a few occassions in different stores and not a single person at the customer service desk has bought into the shelf price theory. I don't try.

I do not think it was unreasonable for the manager to ask you to use that $7 raincheck in the store that issued it. That store should be taking the hit for the in-store $7 off their bottom line.

Calling someone who is trying to listen to your concerns an AH is totally uncalled for - and to expect a polite response in return is unreasonable. Do unto others - if you can't take it don't dish it out, etc. You normally get better results in cs dealings when you keep a level and polite head.

To call corporate on him is taking it to another level completely. Please do not do this.

Calling catalina to get them to issue a $7 OYNO for the first deal that did not work and that the store gave you a $7 raincheck is cheating.

I think you should rethink how personally you have taken all of this. You will only make it harder on yourself in the long run - you will get nothing but scrutiny in that store and others you visit. Believe me these store managers talk to each other in district meetings, etc.

Also, if you make a really, really big deal about this and try to keep pushing it a rung up the ladder - don't be surprised if the catalina deals really start working on sale prices - it's an easy fix. They do other in-store promotions on sale prices and plenty of other stores do catalina deals on sale prices. So, ...

kuponer
11-02-2009, 04:18:00 AM
Did the P & G deal yesterday. Bought:

4 Crest Whitening Expressions, 6 oz ($4.19 shelf) $2.49 sale= $9.96

and

2 Oral B Advantage Plus @ shelf $2.89 (none of the OralB toothbrushes came up sale price @ my store. Scanned ALL of them!)= $5.78

Used 6 $1/1 Crest & Oral B ( 9/27 P & G), $4 Acme cat (expiring today), 4 $1 doublers &$2 Discover.Paid $.84, got $7 OYNO.

HTH. Got to roll my Acme catalina & use up one more of those Discover.

Can you do the P&G deal again, use this $7 OYNO and get another $7 OYNO? I know at Wags you can't do this but not sure of the rule at A&P.

barbliny
11-02-2009, 06:09:56 AM
Can you do the P&G deal again, use this $7 OYNO and get another $7 OYNO? I know at Wags you can't do this but not sure of the rule at A&P.

USUALLY A&P/Superfresh/Waldbaums Catalina OYNO deals can be rolled - but 'enter at your own risk' I haven't tried this specific deal

celestialdigs
11-02-2009, 11:05:26 AM
Can you do the P&G deal again, use this $7 OYNO and get another $7 OYNO? I know at Wags you can't do this but not sure of the rule at A&P.

I've rolled before @ A & P (not this particular time though because I had other cats to use up). The last time I tried this deal at yet another A & P ( I try not to make repeat visits into the same A & P so they don't get tired of seeing me LOL!), the cashier asked the manager how to input the doublers. He looked at my remaining total due $5.00+ and said "No more coupons!". I explained that they were legitimate $1 manufacturer's that would be doubling & he said "You have to pay something! You can't get everything for free!!"

I let it go & paid. Yikes!! Haven't paid that much in weeks. Next time I'll try a smarter looking cashier.:shrug7:
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MisterBill
11-03-2009, 02:50:18 AM
WE all know that the catalina deals work on regular price.

The customer service employees and the management do not know and refuse to believe it. I approach any catalina deal I do as 'entering at my own risk'. If I am not willing to walk away with the products without the catalina - I do not do the deal. I have tried on a few occasions in different stores and not a single person at the customer service desk has bought into the shelf price theory. I don't try.

I do not think it was unreasonable for the manager to ask you to use that $7 raincheck in the store that issued it. That store should be taking the hit for the in-store $7 off their bottom line.

Calling someone who is trying to listen to your concerns an AH is totally uncalled for - and to expect a polite response in return is unreasonable. Do unto others - if you can't take it don't dish it out, etc. You normally get better results in cs dealings when you keep a level and polite head.

To call corporate on him is taking it to another level completely. Please do not do this.

Calling catalina to get them to issue a $7 OYNO for the first deal that did not work and that the store gave you a $7 raincheck is cheating.

I think you should rethink how personally you have taken all of this. You will only make it harder on yourself in the long run - you will get nothing but scrutiny in that store and others you visit. Believe me these store managers talk to each other in district meetings, etc.

Also, if you make a really, really big deal about this and try to keep pushing it a rung up the ladder - don't be surprised if the catalina deals really start working on sale prices - it's an easy fix. They do other in-store promotions on sale prices and plenty of other stores do catalina deals on sale prices. So, ...
I disagree with pretty much everything you said (except for our all knowing they work on the card price). First, they kept me waiting 5 minutes at the self-scan while they tried to figure out what to do and while the manager (he is not the store manager) managed to take his time coming over and another few minutes while he told them not to take it. The rain checks do not say you can only use them at the store that issued them. This is not Shoprite where the stores may be owned by a different company. How is it any different than if I had a raincheck for something that resulted in a $7 discount?

The manager was NOT listening to my concerns. He was convinced that he was right and had no interest in hearing otherwise. I only called him that after I had determined that he was not going to do anything to resolve the problem and was ready to leave. I could tell he had no interest in giving in to me a second time after losing the battle of the rain check. If he hadn't been such an AH I would have told him to get a container of Blue Bunny ice cream and scan 4 and a card and prove to him that you get the coupon based on regular price. But as I said, he was adamant that this was not the way it worked and had no interest in trying to satisfy me.

The deal should work the way we know it does. If you're willing to walk away from $7, good for you. I don't do that.

Anyway, I called Catalina today and they were able to find my receipt information and said that none of the $6.99 6 ounce containers were in their system as qualifying for the deal, so they're not going to do anything for me. He told me to go back to the store for them to resolve it. Since the ad clearly shows Vicks 44 Custom Care (which is what they were) 6 ounce in the ad, A&P obviously made a mistake. I strongly suggest that no one try these as part of the deal. I never would have had the stores I went to had any stock on the regular Dayquil/Nyquil. Actually the second store had one bottle and the guy confirmed that it did qualify.

So this leaves me going back to store #2 to get my $7. I called the store after Catalina and got a different manager (but not the main manager). He confirmed that they should have taken the rain check from the other store without arguing and told me to call tomorrow when the store manager is there and he is sure that the guy will resolve the issue for me.

FWIW, no one from A&P corporate replied to my Facebook posting.

Oh, and I don't really think it is an easy fix to make the Catalina deals work on the card prices. Their system is separate from he registers, and they are fed the items as they are scanned and keep track of whether you qualify for the offer. This is why you don't see on the receipt if the items you purchased qualified (which would really make things easier in cases like this).

needmoredeals
11-03-2009, 04:19:43 PM
I can see that a lot of people are riled up about this issue. However, I just wanted to say that when Mister Bill said he called the guy an AH, I just laughed. I mean seriously, how many of you have just wanted to do that to some jerk CS person? I know I have!
Yes, it didn't help him at all. But tell me, Mister Bill, did it make you feel better?

Also, to the PP question about the Blue Bunny Q's. If you sign up with your email address, the email they send you has a link to the Q for the regular ice cream.

loredofamily
11-03-2009, 06:43:27 PM
danimals is on sale 2/$4 and there are $1MQs = free with doublers.

kikishan
11-03-2009, 08:07:37 PM
Ragu is on sale this week 3/$5 or $1.67 each. There are $.60/2 MQs out, exp 11/8. If your store triples:

1.67
1.67
-------
3.34
-.60x3
-------
= 1.54 or .77 each

An OK deal, but what made it great was out popped a $2 OYNO compliments of Ragu cat! So it was a surprise MM!:BigHand:

dismom
11-03-2009, 08:42:54 PM
I'm confused.... my doublers say coupons from 1.01........but I keep reading that 1.00 coupons double???????

kikishan
11-03-2009, 09:46:14 PM
I'm confused.... my doublers say coupons from 1.01........but I keep reading that 1.00 coupons double???????

Now that I re-read my Qs I see you are correct. My cashier did question the doubling of $1 Qs but that is only because she said, "Oh, it really means up to $.99" which obviously is not correct. After closer inspection of the doubler q she manually doubled 4 of my $1 qs. But you are right it does say $1.01-$2. Hmm? So only $1.50 q etc would work? That is sort of odd. :shrug7:

kuponer
11-03-2009, 10:31:41 PM
Did anyone do multiple transactions with the doubler coupons?

jack127
11-04-2009, 01:10:55 AM
OK here is my story
you can go back more then one time BUT STAY AWAY FROM THE HOBOKEN STORE they said you can only get ONE ITEM FREE i called corp. today and they told me you can get 4 free if the coupons DO NOT SAY DND this store said it's there store only BS.
went to west new york and jersey city everything there was great.
got so far this week
16 free danimals
4 free gal. poland spring water
13 hershey's 1.00 a bag

still to get 1 danimals and 6 hershey's

SO STAY AWAY FROM HOBOKEN.

thank you jack


PS if you got the 1.50 coupon on sucrets you can get them free they are 1.99


just to let you know the super double says
WE'LL DOUBLE ANY MANUFACTURERS COUPONS UP TO 1.00
PLUS COUPONS VALUED AT 1.01-2.00 WILL BE WORTH 2.00

savinmaven
11-04-2009, 01:48:31 AM
I got 4 Friendship Cottage cheese (3/$5) and used $1 blinkies and got 2 $1 Cats from Friendship. I didn't use the dollar doublers because I was using them on the BB.

I also got a bunch of Campbells soup for the turkey deal and it looks like only the sale price counts.

MisterBill
11-04-2009, 03:45:59 AM
So... I went back to a different A&P tonight. They actually had the Nyquil 10 ounce bottles, AND their regular price was $7.49 so I could have just bought 3 to get the deal. Sadly I was down to 2 Vicks coupons, so I bought 2 of them and was going to get 1 Crest and 1 Oral B. The first Oral B Advantage I tried (the actual Advantage, not the Glide or any other variety) did not scan on sale, and I didn't feel like having problems again, so I went and got another one and that did scan on sale. Then my Oral B coupon would not work, turned out I had the one for the Crossaction. So I had them remove yet another toothbrush from the order and went to get another Crest (I had found a 2nd coupon in my pocket during the checkout process). I bought the one with Scope because it was in the ad, but the variety they had was with the bonus small size and it had a different UPC. Anyway, I paid, got my order down under $7 (the cashier gave me the full extra $1 on a $1.50 coupon) and once again the $7 coupon did not print!!! Fortunately, this time the person who was in charge was someone I knew and had dealt with. They have a list of coupon codes they enter in situations like this, and he just refunded me the $7. No arguing over whether I had bought the right amount. BTW, my experience now at 3 different stores is that the cashiers are giving a full $1 on all of the doublers, no matter that the value of the coupons. Maybe I'm just lucky (on that, at least).

MisterBill
11-04-2009, 03:57:36 AM
However, I just wanted to say that when Mister Bill said he called the guy an AH, I just laughed. I mean seriously, how many of you have just wanted to do that to some jerk CS person? I know I have!
Yes, it didn't help him at all. But tell me, Mister Bill, did it make you feel better?It did make me feel better, because this guy is going to remember who I was when his manager tells him that he screwed up. I am generally not a difficult person in situations like this. I actually thank the store employees when I put them through stuff like this with multiple transactions, lots of coupons, etc. But this guy clearly had it out for me after the rain check thing, which he was clearly wrong on. Of course, had the stupid customer service people known what to do, it never would have gotten to him.

I forgot to call the store manager until this afternoon and he was out then, so I need to call tomorrow to resolve it.

MisterBill
11-06-2009, 08:40:25 AM
So, I finally got around to calling to speak to the store manager today. It was just as frustrating as my original experience (maybe he trained the original guy). He said that they do not give rain checks for the coupon value, they take the information and report it to Catalina or corporate to take care of (he said the other store should not have given me one). He also stated that he had not heard of any problems with the offer. I told him I had spoken to Catalina and the problem was that the items were not coded properly by corporate, and he said I would have to take it up with them. So I now get to call corporate, which I had been trying to avoid, hoping I could get this settled with the store and avoid giving him something to deal with when it got back to him. I don't think he believed me that the coupon printed based on the scanned price, but it didn't really matter since he wasn't going to do anything even if I had spent $20 at after card prices. I will have to remember not to do Catalina deals at this store (Mahopac, NY). At least at the other A&P stores in my area, they do something to get you the money you're due if the coupon does not print.

needmoredeals
11-06-2009, 11:31:25 PM
I had a problem with my catalina machine not printing anything. I told the guy working the SC and he just walked over to another register and rang everything up again, got my qs, and didn't make me go to CS. It totally rocked. I love the South Plainfield store!
MisterBill, I hope you are able to resolve your problem.

MisterBill
11-12-2009, 06:12:06 AM
I finally called A&P corporate today and got no satisfaction. I didn't even bother to complain about the AH manager, I just wanted my $7. The "customer service" (and I used the term loosely) person told me that a) the store has to call in the receipt to them, not the customer, he would not even take it from me, b) being pictured in the ad does not indicate that it is a qualifying item (fine print in ad), it has to have a shelf tag (which is a joke since, in many cases they don't have those up, like in the case of the toothpaste I bought which was on an endcap), c) the amount you spend had to be after the card (which of course we all know is not true) and d) the store is not supposed to do anything on their own to pay you, they need to call corporate. So I was basically told that there was nothing they were interested in doing for me (which was the same message I had gotten from the manager). I am going to have to avoid doing these deals at the store that store, and/or not put my coupons in the slot until I see whether the Catalina prints so I can tell them to void the order and get my coupons back. Fortunately, there are other A&P stores in my area who understand how unreliable these offers are and do what is necessary to resolve the issue and let the customer leave happy, even if that is not A&P corporate policy. I am at a dead end and not happy.

bmoncher
11-12-2009, 04:10:29 PM
I finally called A&P corporate today and got no satisfaction. I didn't even bother to complain about the AH manager, I just wanted my $7. The "customer service" (and I used the term loosely) person told me that a) the store has to call in the receipt to them, not the customer, he would not even take it from me, b) being pictured in the ad does not indicate that it is a qualifying item (fine print in ad), it has to have a shelf tag (which is a joke since, in many cases they don't have those up, like in the case of the toothpaste I bought which was on an endcap), c) the amount you spend had to be after the card (which of course we all know is not true) and d) the store is not supposed to do anything on their own to pay you, they need to call corporate. So I was basically told that there was nothing they were interested in doing for me (which was the same message I had gotten from the manager). I am going to have to avoid doing these deals at the store that store, and/or not put my coupons in the slot until I see whether the Catalina prints so I can tell them to void the order and get my coupons back. Fortunately, there are other A&P stores in my area who understand how unreliable these offers are and do what is necessary to resolve the issue and let the customer leave happy, even if that is not A&P corporate policy. I am at a dead end and not happy.

Ya know I have been following this and finally need to comment. If you did not get a catalina you should call catalina and give them the reciept information. They will investigate and if you did earn the cat. they mail it to you. It happened to me at Shoprite. My 4ONYO did not print, CS would not help me since it was not from the current ad, so I called Catalina and a week later I had a coupon for 4ONYO in my mail... Less aggravation to call catalina then the store corporate... Especially if it is a Cat and not an on your reciept coupon!

MisterBill
11-13-2009, 05:48:05 AM
Ya know I have been following this and finally need to comment. If you did not get a Catalina you should call Catalina and give them the receipt information. They will investigate and if you did earn the cat. they mail it to you. It happened to me at Shoprite. My 4ONYO did not print, CS would not help me since it was not from the current ad, so I called Catalina and a week later I had a coupon for 4ONYO in my mail... Less aggravation to call catalina then the store corporate... Especially if it is a Cat and not an on your receipt coupon!

I did call Catalina over a week ago and reported it here. They told me that the 6 ounce containers (for the CustomCare varieties, which I only bought because the store was poorly stocked on the regular stuff) were not showing up as qualifying items in their system and that was why I did not get the coupon. They would not do anythng for me because according to their system I didn't buy the correct items, even though they were listed in the ad. It is A&P that loads the qualifying UPC's and they screwed up, as they seem to do rather often with these OYNO deals. So Catalina won't do anything. A&P corporate says they won't do anything for me directly and adds that if the item doesn't have a shelf tag it is not qualifying, even if it is pictured in the ad. The store won't even consider it a problem because I didn't spend $20 after card even though that was not the problem. None of them apparently feel that $7 is a small price to pay to have a happy customer (who clearly would not be going to all this trouble if I didn't really believe there was a problem).


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