heyaheather
10-18-2009, 08:36:30 PM
Catalinas 101: Who & What
Q: Who/What is a Catalina?
A: It’s the name of the company that makes the machine and helps run the Catalina promotions. It is also a coupon (or advertisement) that prints out at the register from the little machine next to the cash register. Sometimes it is just like any other coupon, but other times it can be for money off your next order, without most restrictions (depending on state law).
Q: What do I do if I have a problem and the store won’t fix it?
A: You can contact the Catalina company at (888) 322-3814.The reps @ Catalina can only see what you actually spent at the store, not what the shelf price was. So if you were hoping to get your cats this way, you may not get any further than you would at the store. If the promotion was for buying a certain # of products and nothing printed, then that would be easier for a rep to see on their end. You should have your store card and receipt nearby before you start dialing.
Q: What kind of questions can I ask the Catalina company?
A: When a big Catalina promotion is running, you can find out what products are included in the deal and what the start and end dates are. It doesn’t hurt to ask questions. You can also have them check a specific transaction to see if you qualified for a promotion, even if the cats didn’t print.
Q: What is a Catalina promotion?
A: There are at least two types of Catalina promotions.
One is a Buy $x of certain products, Get $y back on your next order (OYNO). This type of promotion is normally based on shelf prices.
The second is Buy x# of products, get $y back OYNO. This type of promotion has a few variations. It could be a straight shot, like buy 5 or more apple bars, get $4 OYNO. Or it could be a step promo, where the more you buy, the more you would get back OYNO. For example: Buy 3 snack attacks, get $1 OYNO; Buy 4, get $2 OYNO; Buy 5 or more, get $4 OYNO.
Q: Can I use coupons with a Catalina deal?
A: Yes! If your store allows you to use both a store coupon and a manufacturer’s coupon together, then you could use both with a Catalina deal for an even better deal.
Q: If I use coupons to do a Catalina deal, with I still get the cats?
A: Yes! The coupons that you use are a form of tender, just like cash or a debit card. The have no impact on the price threshold needed, and they don’t change the number of products you bought.
Q: What does it mean to double dip?
A: Sometimes there will be two Catalina promotions running at the same time, and a product (or products) may qualify for both. In that case, you could end up with more OYNO cats than expected! A recent example of this was Dove Shampoo. One cat was for buying a certain amount of Unilever products, and the second was for buying a certain amount of General Mills products. Unilever is a part of General Mills.
Q: What does it mean to roll a Catalina?
A: Rolling a Catalina is using the actual Catalina(s) from your first transaction and using it on your second transaction. If there are no restrictions prohibiting this, then you should be able to do this without affecting the outcome of your second transaction. Previously, there was a P&G promotion, where the OYNO cats printed out with wording that specifically stated that they could not be used in conjunction with a similar offer. In this promo, you could not roll your cats.
Q: Are some Catalina deals better than others?
A: Yes! But that is also largely dependant upon who the shopper is. A deal is not worth much if you can’t use the product. Sometimes you can get an awesome deal, even without using coupons. Other times, you may have to spend a bit more, but it would be worth it for products that you use.
Q: Who/What is a Catalina?
A: It’s the name of the company that makes the machine and helps run the Catalina promotions. It is also a coupon (or advertisement) that prints out at the register from the little machine next to the cash register. Sometimes it is just like any other coupon, but other times it can be for money off your next order, without most restrictions (depending on state law).
Q: What do I do if I have a problem and the store won’t fix it?
A: You can contact the Catalina company at (888) 322-3814.The reps @ Catalina can only see what you actually spent at the store, not what the shelf price was. So if you were hoping to get your cats this way, you may not get any further than you would at the store. If the promotion was for buying a certain # of products and nothing printed, then that would be easier for a rep to see on their end. You should have your store card and receipt nearby before you start dialing.
Q: What kind of questions can I ask the Catalina company?
A: When a big Catalina promotion is running, you can find out what products are included in the deal and what the start and end dates are. It doesn’t hurt to ask questions. You can also have them check a specific transaction to see if you qualified for a promotion, even if the cats didn’t print.
Q: What is a Catalina promotion?
A: There are at least two types of Catalina promotions.
One is a Buy $x of certain products, Get $y back on your next order (OYNO). This type of promotion is normally based on shelf prices.
The second is Buy x# of products, get $y back OYNO. This type of promotion has a few variations. It could be a straight shot, like buy 5 or more apple bars, get $4 OYNO. Or it could be a step promo, where the more you buy, the more you would get back OYNO. For example: Buy 3 snack attacks, get $1 OYNO; Buy 4, get $2 OYNO; Buy 5 or more, get $4 OYNO.
Q: Can I use coupons with a Catalina deal?
A: Yes! If your store allows you to use both a store coupon and a manufacturer’s coupon together, then you could use both with a Catalina deal for an even better deal.
Q: If I use coupons to do a Catalina deal, with I still get the cats?
A: Yes! The coupons that you use are a form of tender, just like cash or a debit card. The have no impact on the price threshold needed, and they don’t change the number of products you bought.
Q: What does it mean to double dip?
A: Sometimes there will be two Catalina promotions running at the same time, and a product (or products) may qualify for both. In that case, you could end up with more OYNO cats than expected! A recent example of this was Dove Shampoo. One cat was for buying a certain amount of Unilever products, and the second was for buying a certain amount of General Mills products. Unilever is a part of General Mills.
Q: What does it mean to roll a Catalina?
A: Rolling a Catalina is using the actual Catalina(s) from your first transaction and using it on your second transaction. If there are no restrictions prohibiting this, then you should be able to do this without affecting the outcome of your second transaction. Previously, there was a P&G promotion, where the OYNO cats printed out with wording that specifically stated that they could not be used in conjunction with a similar offer. In this promo, you could not roll your cats.
Q: Are some Catalina deals better than others?
A: Yes! But that is also largely dependant upon who the shopper is. A deal is not worth much if you can’t use the product. Sometimes you can get an awesome deal, even without using coupons. Other times, you may have to spend a bit more, but it would be worth it for products that you use.