Grrr...Dillons...

[WeatherGirl]

I like Dillons as a store, but I generally don't like the employees. This morning dh went to Dillons after he got off of work (he works 10pm-6am this week) to exchange the propane tank for the grill. He picked up 3 dozen eggs (so I can bake up some 9 pounds of bananas) and went to the register and told the lady cashier that he also needed to exchange the propane tank.

"The propane tank," she says bewildered.
"Yes, the propane tank," said dh.
"Normally the bag boys exchange the tanks," she says.
Dh stands there. There are no bag boys lingering around, but there are about 150 people stocking shelves. He waits for her to call somebody over or call a manager or call anybody who would know what to do for dh.
"Can you come back in an hour?"
"Nope", and he pays for the eggs and walks out.

THAT was her solution? Come back in an hour?! We went to Walgreens tonight and used my RRs to exchange a new tank. It was FREE and the price to exchange was actually a few dollars cheaper than Dillons.

[fussypants]

That is the oddest thing I've heard in quite a while! I tend to agree that some of the employee's are sorta in their own world. The last few times I've shopped I have been checked out by a man in a black vest with a name badge reading ''head cashier''. It's funny that he's in charge because he always looked panicked when I hand over my coupons!:giggle2:Like, he has no clue what to do with them! Your dh must be more civilized than my dh. Mine would have asked her to get her head out of her a$$ and go get some help, lol!!!

Good call on getting an exchange at Walgreens. I needed one recently and debated on getting the Blue Rhino exchange for 17.99?? maybe 19.99?? at Dillon's and then sending in the $10 rebate. I finally just used RR's at Walgreens. The store at Kearney and National had them for 14.99 so I figured it was a better deal just to do that since I had RR's and didn't really NEED anything from Walgreens.

[WeatherGirl]

Yeah, I don't think any of the "Head Cashiers" really act like they are in charge of anything. It's as if they have worked there for 10 years and don't know a thing. What does "Head Cashier" really mean? "Hello. I'm the 'Head of really terrible customer service', how can I help you?"
When I first started couponing and trying to figure out all of the rules and verify the info that everyone online was giving me, I remember asking the "head cashier in the black vest" if they accepted expired coupons. He looked at me as if I had two heads and said, "No, I don't think so." Wouldn't the "Head Cashier" know? I asked an older man who worked there and he said no. Finally, I decided that I would just try to use an expired coupon to see what would happen, and of course, it was accepted.