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View Full Version : Meijer-New Rain Check Limits


Janello18
08-15-2009, 07:39:44 PM
Just curious if all stores are now only doing a limit of 5 on rain checks? For the last couple months or so, the people at the desk have to make out the rain checks and then make a copy of them that they put into a file. Or I have had the one guy sign his name at the bottom when he couldn't copy. They have run out of a lot of stuff at our store, and now that they only do a quantity of 6, this really stinks. I know a cashier also told me if it's not in the system, the cs desk is the only one that can write it. Is it just our Meijer - or is it just me and my friend that are getting singled out?

ilovgoldfish
08-15-2009, 08:07:08 PM
Interesting...I got three rainchecks this evening so I pulled them out to look and the limit is different on each. Lays/5, Dove Ice Cream Bars/6 and Dean's Ice Cream/12. I'm in Cinti.

thecouponclippa
08-15-2009, 08:15:58 PM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.

ilovgoldfish
08-15-2009, 09:20:10 PM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.


This happened to me about six weeks ago. It took TWENTY minutes for two rainchecks because one of the items was in stock someplace in back and I had to wait for it. This was longer than I'd shopped in the store. I saw the store manager as I was leaving and complained to him and the submitted my complaint online. Never got a response from the online complaint, but I've not again had to endure this procedure.

thecouponclippa
08-15-2009, 10:15:52 PM
I'd love to get things done that way, but the store manager LOATHES me and thinks I'm the devil's harbinger of couponing death or something. Lucky girl!

justmeagain
08-15-2009, 10:46:04 PM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.

This is exactly the way it is our store.......or least it has been that way with me. and the limit has been 6 here since the computer printed out RC's went into effect.

sdkuhn77
08-16-2009, 04:56:46 AM
My goodness! I can't believe how some Meijers act over a raincheck! My Meijer still takes my word for it and will give me a limit of 12 on each raincheck, unless it is stated in the ad the limit.

Oh I miss the days when you could get rainchecks from the cashier.....

Chrissykin
08-16-2009, 05:42:37 AM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.


I get so angry, I feel like such a criminal asking for a raincheck now.

CeliciaT
08-16-2009, 07:22:43 AM
Wow, I guess I am going to count my blessings with my store. All I have to do is tell the cashier I need one, and they write it out, without even verifying that they are out of the item. And they usually ask ME how many I want. Hope it does not change anytime soon.

kcuts
08-16-2009, 08:42:15 AM
You would think this would be a store wide policy. At my regular store you have to go to customer service to get the rain check, if it is not in their computer system then you have to get it from the head cashier station (the one who keeps track of how long the lines are etc) which I thought was really strange. I have not had a limit problem yet. Thank goodness for the most part my store has subs when they are out (like the Meijer cheese yesterday they subbed the Kraft brand). But I go early Saturday or Sunday morning so I assume if I went later in the week or later in the day they would be out of more stuff.

Janello18
08-16-2009, 09:40:45 AM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.

At the store I got to after work sometimes, the one lady does this procedure, but the others there don't. Same store, if a cat doesn't print, the podium person comes and takes the stuff I had to go get it to print somewhere else. Seriously, if all the stores would just get on the same page it would be wonderful.

thecouponclippa
08-16-2009, 11:01:09 AM
You would think this would be a store wide policy. At my regular store you have to go to customer service to get the rain check, if it is not in their computer system then you have to get it from the head cashier station (the one who keeps track of how long the lines are etc) which I thought was really strange. I have not had a limit problem yet. Thank goodness for the most part my store has subs when they are out (like the Meijer cheese yesterday they subbed the Kraft brand). But I go early Saturday or Sunday morning so I assume if I went later in the week or later in the day they would be out of more stuff.

WOW, they sub things at your store? They don't do that at all here. Remember the buy 10 packs of kool-aid get the 5 pack of mac n cheese free deal about two months ago or so? Yeah they wouldn't sub the single mac n cheese packs. I had to wait almost over a month.. and you had to go ahead and buy the kool-aid and just wait for the mac n cheese to come in. Seriously, my store is insane sometimes. I have to admit if it goes much further I'm gonna have to switch to a different Meijer or go to Kroger or something.

jennsvs
08-16-2009, 05:31:57 PM
My store has had the 6 limit for over a year now. However they hardly ever call around to check. Sometimes I wish they would call to the back to see if there is any stock. Then again, my stores hold stuff for other days. One time they found out that a certain item would be free with coupons so they took half the stuff off the shelf and I was told by that stocker that only a certain amount would be put out each day. Sometimes we get to sub stuff but that only seems to happen if they didn't get their stock in. I go to the store on Thursday (the day the sale starts here) after my son gets on the bus. A lot of times, things are already out. There is one woman who clears all the shelves. (Are you on here???) When I go to get rainchecks, they can't believe that the shelves are already empty.

aelong
08-16-2009, 07:03:01 PM
My goodness! I can't believe how some Meijers act over a raincheck! My Meijer still takes my word for it and will give me a limit of 12 on each raincheck, unless it is stated in the ad the limit.

Oh I miss the days when you could get rainchecks from the cashier.....


Wow! About three weeks ago I went to the front desk to get my rain checks as usual and they almost scolded me and told me they were getting in trouble for writing rainchecks at the front desk and that from now on to get the rainchecks from the cashier.

aelong
08-16-2009, 07:10:59 PM
Also I wanted to add that at my store when i did go to the front desk and ask for rainchecks and a certain two people were working, they would only put 6 as the limit on my rainchecks. But when I would go later in the day and they were gone and I would ask for rainchecks (for the same item) the "younger" front desk workers would write out me out one for 12 max. Sometimes they would ask for how many and other times they just put 12 as limit. I have always debated about weather to call cs or not.

maggiew
08-16-2009, 07:16:58 PM
WOW, you all are SUPER lucky. To get a raincheck in my store, the CS desk has to call to the grocery department, have them walk out to the aisle and verify that the shelf is empty. Then, they have to go back and verify that there is none waiting to be stocked. Then they have to call the CS desk BACK and confirm it. Then they hang up and enter it into the system. A few minutes after THAT, you get a raincheck.

No joke, it takes about 10 minutes to get ONE raincheck. God help you if you need more than that.


That happens to me all the time at the Colerain Mejier. The worst part is redeeming them if they didn't do it that way.

I had a handwritten one last week. Same raincheck-only they wrote the item out on the slip since it wasn't in the computer yet. The cashier called the CSM who called the manager who actually searched to find the ad and brought it to the register to verify that they really did have the Snicker's Ice Cream on sale that week.


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