View Full Version : Any suggestions?...
missyleah
06-21-2009, 07:09:41 AM
I tried to purchase 6 boxes of cheerios at PnS on Tuesday. I handed the cashier 3 coupons for $1/2 boxes of Cheerios. I was told I could NOT use them all b/s they stated one per purchase. I told them to just cancel my order. I called customer service and was told I would be receiving a call from a manager but have YET to hear anything. Any suggestions?
2Kats
06-21-2009, 08:27:13 PM
If you have another PNS in your area I would just go to another one and try again. There shouldn't be any reason you can't use three of those coupons together.
missyleah
06-22-2009, 12:19:39 AM
I'm in Janesville or I would definitely shop at another one. I have NO idea what prompted the change in policy...Thanks for the suggestion though!
mrsmom
06-23-2009, 04:59:53 PM
There's no change of policy, that cashier is an idiot pure and simple. I would have gone straight to the CS desk before leaving. Sometimes a new cashier just doesn't know and needs to be told what "one per purchase" means.
OurPlaceHere
06-24-2009, 07:35:06 PM
I agree with mrsmom - if the cashier doesn't understand the difference between 'purchase' and 'transaction' ask to talk with a manager. Hopefully it can be cleared up and the cashier won't make that mistake again :)
born2boop
06-25-2009, 01:04:50 AM
I did the GM cereal deal today, and the cashier crumpled up my 2 milk coupons and threw them in the trash can! I asked for them back and he gave them to me. But this isn't the first time this has happened to me at that store. Some stores just train cashiers better than others.