cub coupon policy

[motherofmolly]

okay i have emailed them 3 times now and have gotten no response each time...i have asked both of my stores if they take expireds and i get "uuuuhhh i have never taken them" and that is coming from the service desk clerk...
i have a friend that has worked there and she said that she was told that if the customer pushes the point , they do take them but they dont let everyone know this
but if i had their coupon policy, i could show it to them. and then maybe i could get a better answer than "uuuhhh" from the service counter

thanks

[AliaNAlyssasmom]

where do you live?
i would just take em and do em, as far as I know they all take expireds...

[lovemychaos]

I believe each store has their own guidelines with expired coupons. Last year Coupon Pocket posted a spreadsheet of Cub stores that detailed the stores acceptance policies. Most of the stores on the list are in Minnesota, but there are several stores listed from other states as well.

Link (http://www.hotcouponworld.com/forums/cub-foods/61426-cub-coupon-info-doc-95-complete-faq-still-progress.html#post483551)

If you don't find your store on that list, I would call your store and speak to the manager. Not all of the employee's may be in the know.

[borntoshop]

I called a bunch of the ones listed in the google doc to see if their policies have changed. There were a number of them that are listed in the original document that now take IPs and didn't before. Like ilovemychaos posted, each store is different and not all employees are aware of the policies. Some Cubs are franchise stores, so they in a sense make their own policies.

As a side note on the employees knowing the policies, I went there the other night and the cashier was having trouble with a coupon. She said, "Oh, I know why it's not working! It's expired. We don't take expired coupons." I asked her to call the manager and the manager affirmed my statement that they take them up to 3 months. It was news to this cashier! So, call the service desk and write down the person's name who gives you the info. That will help you when you're at the checkout.

[rainbwblu]

So far my Cubs have taken expired coupons and internet printables (Maplewood and White Bear Township.) Found out that the Coon Rapids Cub takes internet printables but only up to $1. I found that out when I tried to use the Ben and Jerry's and Robitussin internet coupons.

[motherofmolly]

I believe each store has their own guidelines with expired coupons. Last year Coupon Pocket posted a spreadsheet of Cub stores that detailed the stores acceptance policies. Most of the stores on the list are in Minnesota, but there are several stores listed from other states as well.

Link (http://www.hotcouponworld.com/forums/cub-foods/61426-cub-coupon-info-doc-95-complete-faq-still-progress.html#post483551)

If you don't find your store on that list, I would call your store and speak to the manager. Not all of the employee's may be in the know.

i looked at that list...peoria illinois is listed as not taking expireds...

i was just hoping that cubs had a coupon policy that was on their site or i could get a copy of....i get the same answer from the service desk "uuuuhhh i dont think so"
ill try tomorrow and see if i can get a manager on the phone...

i dont want to just take them in and stand in line, the ones i want to use are winetags and they normally beep...and i dont want to get some poor cashier in trouble for taking expireds if they dont take them...

[borntoshop]

I spoke with corporate on this topic the other day. Each Cub is different, but according to corporate, they should be taking IPs in black/white or color and take expireds, but most determine the time frame to accept expireds. I'll do some checking for you today to see if it can be clarified for your store.

[billig]

I often find out stuff by asking managerial looking (is there such a term?) stock men...not the stock boys...but the managers seem to help stock product on the shelves.

[motherofmolly]

I spoke with corporate on this topic the other day. Each Cub is different, but according to corporate, they should be taking IPs in black/white or color and take expireds, but most determine the time frame to accept expireds. I'll do some checking for you today to see if it can be clarified for your store.

thank you i appreciate this. i tried again but the manager wasnt available and the cs lady said she didnt believe so. like i said before, i dont want to cause some cashier problems by doing something wrong.