Report Problems with the Board Here

[queenofthehivemomof5]

I will see about getting that ad removed. In the meantime if you refresh the page you should be presented with a new ad, and hopefully one that does not drop down.

[QponClippinQueen]

I have one for you.. From work only (and no it's not blocked) I can't view pm's send pm's or use any function in the user cp. I was for a few weeks able to do that (around the time you added offers.com) Now a few days ago it started again. It happens in both IE and FF.

I know its not blocked cause anything thats blocked we get a msg on screen. Also if I click a PM to read it. The page never loads but if you go back to that pm it shows like its read even though I didn't read it. Does that make sense?

[queenofthehivemomof5]

I have one for you.. From work only (and no it's not blocked) I can't view pm's send pm's or use any function in the user cp. I was for a few weeks able to do that (around the time you added offers.com) Now a few days ago it started again. It happens in both IE and FF.

I know its not blocked cause anything thats blocked we get a msg on screen. Also if I click a PM to read it. The page never loads but if you go back to that pm it shows like its read even though I didn't read it. Does that make sense?

I am clueless on that one. I would have to think it has to do with settings on your work computer. The ad for offers.com is just a standard ad and would not interfear with a member being able to read PM's or use their CP.

:shrug7:sorry

[neglectarino]

I cannot get indexes. For example, from "Shoprite" if I select the cookie crumb "whatever we call Grocery Stores," nada. This originally started as a problem with the Moderator forums, which I've been having trouble with anyway, but now it's site-wide. If I click on the HCW logo, nada. If I click on "forums" from the primary gateway page, nada. Luckily, I had quite a bit in my subscriptions that I can still get around, but it's frustrating. Any suggestions? I use Firefox & recently upgraded to 5.0--anyone else having problems with the newer version?

[queenofthehivemomof5]

breadcumb...but I understand what you are saying.

What do you get when you click the HCW logo or "Forums" and are you clicking forums from the forum tab up top or ???

[neglectarino]

Nothing. Literally.

The tab reads "index.php (GIF Image, 1x1 pixels)" and the page is completely blank.

I just cleared the cache & cookies in case, but I'm still getting this problem. As I said, it's an old one (at least 6mos) in the moderator areas, but I just figured it was the added layer of security with the additional login & something quirky happened with my settings. But now it's site-wide & I need more brains than my own to figure out why.

[neglectarino]

Update: I googled the 'index.php' thing & the very first result was on a forum for my internet security (Kaspersky). It's got something to do with banner blocking & sure enough, HCW is on the blocked list. I'll figure it out on my end. Sorry to have troubled you! :smile:

[neglectarino]

Update #2:
Index issue fixed.

But just out of curiosity on what could be causing it: I cannot see any new posts in the Moderator Central forums index. For example, the new or updated posts number in Reported Posts will read "None." It says this for all of the forums. If I remember to go into the forum, I will see new posts & whatnot, but the index does not update to reflect them. I have cleared my cache & cookies, so that's not the issue. It's not the end of the world if it's never fixed, but as a quirk, it's an annoying one.

ETA: it actually reads like this:
Last Post: Never
Threads: 0
Posts: 0

[queenofthehivemomof5]

Just so non-mods know what neglectarino is talking about, we have moderator only forums were we handled reported posts and other business. Not a secret, but it is there. Just our office backroom.

I am glad you were able to get the index thing fixed. I am not really sure about the new post thing in the forums. If you click the new post link in the top toolbar does that work for you? Does the forum remember you when you are logged in (via the remember me box when you log in?) I am just wondering if perhaps your machine is blocking the cookie for the site that controls the remembers features like read/unread posts etc...

[neglectarino]

Just so non-mods know what neglectarino is talking about, we have moderator only forums were we handled reported posts and other business. Not a secret, but it is there. Just our office backroom.

I am glad you were able to get the index thing fixed. I am not really sure about the new post thing in the forums. If you click the new post link in the top toolbar does that work for you? Does the forum remember you when you are logged in (via the remember me box when you log in?) I am just wondering if perhaps your machine is blocking the cookie for the site that controls the remembers features like read/unread posts etc...
yes to the new post link--and these new posts will show there. Just not in the CP nor on their index

yes to the remembering me

only this forum, all others show updated post numbers, etc.

Like I said, not the end of the world, but it is a mystery. :shrug7:

[queenofthehivemomof5]

humm...a mystery indeed. I am not sure why that would be happening....

[perplexed]

I have favorite boards including this one and all day today I have had to give my screename and passward on all of them (even here) and I have the box checked that says remember me. My free avg did a scan today and it came back fine. What is going on? I have vista and I am using firefox.

I know I am not the only one as another trader on another board is having issues on two boards too, she is using IE.I am just wondering if its happening to anyone else here.
Thanks!

[jonjaktez]

I can stay logged in but the last few days I have had to relog in several times a day.

[CW&M Mom]

I know when FB is doing that....it's some kind of virus trying to get your password.

Maybe you ought to change your password. when I do that for FB...it stopped that.

[JoesWife]

Still have trouble with that Benevia ad. I refresh, go to a different page etc & I keep getting that same ad....

[CW&M Mom]

OH my gosh that Benevia add is driving me nuts. It pops up (or is it out) constantly...just going across it...it happens.

[5baylors]

The Benevia advertisment has reached the threshold of pain in advertising. Would you please remove it.

[5baylors]

I am having problems viewing wish and have lists. It say the link is broken.:thanks7:

[dwshrty77roc]

I'm with the others on the Benevia ad, its very annoying. I wouldn't have a problem with it if it would close on its on once i move my cursor, but it just stays there.

[prayerbear]

I am having problems viewing wish and have lists. It say the link is broken.:thanks7:

I'm having WL issues too the last couple of days. It takes me to a page that displays the below message. I also have to sign back in when it does it.

Welcome

Not Found

Sorry, but you are looking for something that isn't here.




Read more: http://www.hotcouponworld.com/userlists/prayerbear#ixzz0ZlytYGpG (http://www.hotcouponworld.com/forums/../userlists/prayerbear#ixzz0ZlytYGpG)

[JoesWife]

:beg4::beg4::beg4::beg4::beg4::beg4::beg4::beg4: Please oh please I beg you! Deliver us from the BeneVia ad!!!!!

[dwshrty77roc]

Ok I'm about to pop. Why does this benevia ad keep getting in my way. When I click on Quick Links, it covers part of it. Can this please be fixed. I can't get my social groups :mad20::mad20::mad20:

[CW&M Mom]

Now when I try to get to the big list of smiley's...it takes me to the Benevia ad....seriously that thing is possessed or something.

And trying to add coupons to the database....is really awkward cause the benevia add stays open.

[RobinMD]

OK< Is there a problem with the "SEARCH" on the board? I can't get it to do any kind of search!!

Help I need Cheap Gift Cards!! FAST!!

[queenofthehivemomof5]

OH my gosh that Benevia add is driving me nuts. It pops up (or is it out) constantly...just going across it...it happens.

The Benevia advertisment has reached the threshold of pain in advertising. Would you please remove it.

I'm with the others on the Benevia ad, its very annoying. I wouldn't have a problem with it if it would close on its on once i move my cursor, but it just stays there.

:beg4::beg4::beg4::beg4::beg4::beg4::beg4::beg4: Please oh please I beg you! Deliver us from the BeneVia ad!!!!!

Ok I'm about to pop. Why does this benevia ad keep getting in my way. When I click on Quick Links, it covers part of it. Can this please be fixed. I can't get my social groups :mad20::mad20::mad20:

Now when I try to get to the big list of smiley's...it takes me to the Benevia ad....seriously that thing is possessed or something.

And trying to add coupons to the database....is really awkward cause the benevia add stays open.

I have put in a request to remove the Benevia ad, it should be gone now. Per the FAQ's..please report problems with advertisements to me directly via PM so that I can handle them ASAP if the ad is still not gone please shoot me a PM and let me know.

[queenofthehivemomof5]

I'm having WL issues too the last couple of days. It takes me to a page that displays the below message. I also have to sign back in when it does it.

Welcome

Not Found

Sorry, but you are looking for something that isn't here.




Read more: http://www.hotcouponworld.com/userlists/prayerbear#ixzz0ZlytYGpG (http://www.hotcouponworld.com/forums/../userlists/prayerbear#ixzz0ZlytYGpG)

This issue should now be fixed as of this morning.

OK< Is there a problem with the "SEARCH" on the board? I can't get it to do any kind of search!!

Help I need Cheap Gift Cards!! FAST!!

The search feature that comes with our software package that runs our forums, vbulletin, does not handled the volume of posts here at HCW very well. We are reaserching another search option and hope to have that resolved soon. In the meantime you might want to check out our thread: Store and Restaurant Buy Gift Card get Gift Card Offers (http://www.hotcouponworld.com/forums/smokin-promotions/287564-store-restaurant-buy-gift-card-get-gift-card-offers.html) which members have posted the promotions of various stores and restaurants that are offering special deals on gift cards.

[daisydog215]

User lists in the database are working today! Tried it on a lark and had no problems at all. Mod - I know this issue is discussed in a few forums/sub-forums, so please move to where it fits best.

[Pennstater]

HI,
The huge drop down ad, Benevia, is back??

[queenofthehivemomof5]

HI,
The huge drop down ad, Benevia, is back??

Can you send me a PM with the ad location? Top center? Left Sidebar? Etc so that I can tell our ad guy it is back?

Thanks

[elnicolet]

new posts? This has been happening to me for awhile now and very annoying- probably because of my computer being a horrid e-machine.
I can see that there are new posts in a thread, but when I try to view them by going to the last page or poster the thread will start looping (refreshing itself) without the new posts. Any ideas?? TY!
eta- it's not all threads- I haven't been able to narrow it down.

[queenofthehivemomof5]

new posts? This has been happening to me for awhile now and very annoying- probably because of my computer being a horrid e-machine.
I can see that there are new posts in a thread, but when I try to view them by going to the last page or poster the thread will start looping (refreshing itself) without the new posts. Any ideas?? TY!
eta- it's not all threads- I haven't been able to narrow it down.

My best guess is that this is a cookie related problem. You may try to re-set your cookie for the site by following these steps:


Log out of Hotcouponworld
Go into your internet settings and clear your cookies
Close your browser out completely
Open your browser back up and navigate back to hotcouponworld
Log in with your username and password and make sure to check off the box that says "Remember Me"

That should reset your cookie for the site and may resolve the issue you are having.

[miss]

Morning!

I paid for the no ad view and when it renewed I now have ads. Who can help me? Thanks.

Miss

[mrsgrumble]

:wavehi: My have list no longer has an edit button. Could someone please enlighten me, lol.
Maureen

[queenofthehivemomof5]

Morning!

I paid for the no ad view and when it renewed I now have ads. Who can help me? Thanks.

Miss

I can look into that for you..will do that right now and will post here and see if we can get it working for ya.

:wavehi: My have list no longer has an edit button. Could someone please enlighten me, lol.
Maureen

Please see this part of our FAQ's: Can I edit my posts? (http://www.hotcouponworld.com/forums/frequently-asked-questions/90457-frequently-asked-questions-2.html#post688153) It will explain that you cannot edit a post that is over 1 year old from the date of creation, and what to do.

Heidi

[queenofthehivemomof5]

Morning!

I paid for the no ad view and when it renewed I now have ads. Who can help me? Thanks.

Miss

Miss...I am not finding a record of a no ad subscription for you. When did you pay/renew your subscription?

Heidi

[CW&M Mom]

My sister does the database entering for me...and she is entering stuff and it's not staying (as in entering a coupon not in the database and it still not showing up as there)....

[queenofthehivemomof5]

My sister does the database entering for me...and she is entering stuff and it's not staying (as in entering a coupon not in the database and it still not showing up as there)....

So your sister is entering new coupons into the coupon database and when she submits them they are not showing up? Can you give me an example of a coupon she recently tried entering and I can see if it is there. Also what username is she using so that I know if it was her submission.

[CW&M Mom]

So your sister is entering new coupons into the coupon database and when she submits them they are not showing up? Can you give me an example of a coupon she recently tried entering and I can see if it is there. Also what username is she using so that I know if it was her submission. She does it for me...on mine...she lives with us LOL...it's what free rent gets her.

I'll ask her when she gets home what coupons were not showing up.

[queenofthehivemomof5]

She does it for me...on mine...she lives with us LOL...it's what free rent gets her.

I'll ask her when she gets home what coupons were not showing up.

Hey can she come live with me and enter coupons for me too? :giggle2:

If you could send me a PM about the coupons that were not showing up that would be great. When she gets home of course...

I just entered some coupons and they showed up OK for me so I know it is not system wide...Could be that she clicked the wrong button or something...

[miss]

Miss...I am not finding a record of a no ad subscription for you. When did you pay/renew your subscription?

Heidi

I believe it was on auto renew. Just got an email awhile ago but will double check that it went thru.

Yup, Feb 3 to Coupon Girls, LLC. I think I was one of the first to pay after you started it. LMK.

Miss

[queenofthehivemomof5]

I believe it was on auto renew. Just got an email awhile ago but will double check that it went thru.

Yup, Feb 3 to Coupon Girls, LLC. I think I was one of the first to pay after you started it. LMK.

Miss

OK I see that you are now set as no ads...are you still seeing them?

[tranquilmama]

Any reason the database isn't working? I can type into the search box but it does nothing...:shrug7:

[queenofthehivemomof5]

Any reason the database isn't working? I can type into the search box but it does nothing...:shrug7:

I just checked and it is working OK for me.

Try refreshing the page a few time and if that does not seem to work try resetting your cookies for the site


Log out of Hotcouponworld
Go into your internet option and clear your cookies
Close your browser out (you may also want to restart your computer)
Open up your browser again
Navigate back to Hotcouponworld and log in
Make sure you check off the "Remember Me" box when logging in

The above steps will re-set your cookies for the site.

Let me know if you get it working or not.

[busyasabeecrg]

:wavehi:

For the last couple days there are several functions on the site that are either not working or seem to have disappeared. :giggle2: Maybe it's just me, but I can't function on this site without these two today and I'll worry about the others later:

Searching Private Messages...cannot get cursor to go into the Search by User name box. It will go into key word but will not bring up a user name I know is there.

When looking for member's posts, I used to click statistics and had a choice of threads started or just a post. Where do I find that now?

:thanks7: for your help!!

[queenofthehivemomof5]

:wavehi:

For the last couple days there are several functions on the site that are either not working or seem to have disappeared. :giggle2: Maybe it's just me, but I can't function on this site without these two today and I'll worry about the others later:

Searching Private Messages...cannot get cursor to go into the Search by User name box. It will go into key word but will not bring up a user name I know is there.

When looking for member's posts, I used to click statistics and had a choice of threads started or just a post. Where do I find that now?

:thanks7: for your help!!

Searching Private Messages:

Interesting...I am not sure why that is not working for you. I just tested it out and it is working OK for me. I just searched all my PM's from Julie and it pulled them up just fine. You may want to try resetting your cookies and trying again. If that does not work let me know what browser and stuff you are using and I will see what I can find out.

Looking for members posts:

The functionality is still there. Go into a members profile and click the "Statistics" tab there you will find something like this:


Find all posts by busyasabeecrg (http://www.hotcouponworld.com/forums/search.php?do=finduser&u=285)
Find all threads started by busyasabeecrg (http://www.hotcouponworld.com/forums/search.php?do=finduser&u=285&starteronly=1)

Is that what you are looking for?

[rrpate]

database for trades..incoming working fine...outgoing shows nothing..no matches what so ever... but i do have a have and wish list that both show up fine!

[queenofthehivemomof5]

database for trades..incoming working fine...outgoing shows nothing..no matches what so ever... but i do have a have and wish list that both show up fine!

Even letting it sit for a min or so and nothing shows up?

We are looking into it...will keep you guys posted when I find something out. I hate when stuff does not work...:sad:

[rrpate]

Even letting it sit for a min or so and nothing shows up?

We are looking into it...will keep you guys posted when I find something out. I hate when stuff does not work...:sad:

nope! sat for several minutes just now..nothing click on the page not even an hourglass showing it was busy searching.... nada, zilch ....:shrug7: but thanks for looking into it!

[queenofthehivemomof5]

nope! sat for several minutes just now..nothing click on the page not even an hourglass showing it was busy searching.... nada, zilch ....:shrug7: but thanks for looking into it!

OK thanks for letting me know.

If you can post your browser, version, operating system and version if you know it that may help when our tech guys are looking into the issue.

[rrpate]

OK thanks for letting me know.

If you can post your browser, version, operating system and version if you know it that may help when our tech guys are looking into the issue.

windows xp ff 3.6 ie 8.0

ok i left the window open in fire fox and it took 6min to open .... i walked away from ie window earlier and was gone for a long time and when i came back the data base out going trade window did open... but i dont know about you but i think that is waaaaay to long to wait... i always had to wait maybe a min.for it to fully load but never this long...

[ryansmommie]

database for trades..incoming working fine...outgoing shows nothing..no matches what so ever... but i do have a have and wish list that both show up fine!

I'm having the same problem on my laptop that is running Windows 7. It works fine on my other computer.

Michelle

[queenofthehivemomof5]

Alrighty guys...our tech guys have not been able to replicate the issues that some are having with the database. They have tried on multiple browsers and versions and junk and are just not able to replicate the issue

So we have the following suggestion: Try clearing your cache and see if THAT helps and report back to me if that helps or not.

We are trying to figure out if this is a "us" issue (as in our server" or a "you" issue as in something happening on some computers. Because we have not been able to replicate it we are thinking it is a you issue and because it is only happening to a few folks that are are aware of.

That being said it could be a us issue too. We are set to upgrade our servers next week...

So bear with us we really are trying to figure it out.

If I could get you guys to clear your computers cache and report back that would be great. If it does not resolve the issue for you can you post your brower and opperating system info and maybe include how many coupons you have on your Have & Wish Lists to see if maybe it is happening to those that have a gob of matches???

[rrpate]

well i cleared my cache too.. it still takes about 4-5 min to open ...did not used to take that long... i did not do any thing to pc lately at all..but oh well if its not every one then something slowed me way down! but it does open..i just have to go do something and come back.. but it does open eventually..thanks! for your concern..and looking into it...

[queenofthehivemomof5]

well i cleared my cache too.. it still takes about 4-5 min to open ...did not used to take that long... i did not do any thing to pc lately at all..but oh well if its not every one then something slowed me way down! but it does open..i just have to go do something and come back.. but it does open eventually..thanks! for your concern..and looking into it...

Just out of curisoity how many coupons do you have on your have list? A whole lot or a just a few? We have been doing testing with just 2 coupons and I am now wondering if that might be the issue...the more potential matches the more time it is taking to load. I know that it takes a while for my Keep List to load (I don't have time to trade at this time), but it really depends on which computer I am on...on my notebook it is slow but on my big azzed desktop it is fast for my keep list to load and I have a lot of coupons on it.

[rrpate]

queenofthehivemomof5, i have a lot of coupons on my have list... but see this is the thing..i have had alot for quite some time now... i honestly cant say how many but i do have a big list...

[busyasabeecrg]

Searching Private Messages:

Interesting...I am not sure why that is not working for you. I just tested it out and it is working OK for me. I just searched all my PM's from Julie and it pulled them up just fine. You may want to try resetting your cookies and trying again. If that does not work let me know what browser and stuff you are using and I will see what I can find out.

Looking for members posts:

The functionality is still there. Go into a members profile and click the "Statistics" tab there you will find something like this:


Find all posts by busyasabeecrg (http://www.hotcouponworld.com/forums/search.php?do=finduser&u=285)
Find all threads started by busyasabeecrg (http://www.hotcouponworld.com/forums/search.php?do=finduser&u=285&starteronly=1)

Is that what you are looking for?


:wavehi:

Still coming to your post here to click to see my posts and threads started. Not sure where to find it on my own page..I used to click my username and I would have a choice of these when I clicked "statistics" ...now that choice doesn't appear there...is it somewhere else that I'm not seeing?
Also...can't pull up database trades... says I have nothing. All problems started after last week's maintenance. I do have a ton of coupons on my database havelist, so that could contribute to the problem. My concern is that I have trades in there but can't see them to respond.

Have tried all posted here so far, but willing to try any other suggestions.
:thanks7:

[rrpate]

even if you let it sit 4-6 min? thats how long it takes for mine to pull up

:wavehi:

Still coming to your post here to click to see my posts and threads started. Not sure where to find it on my own page..I used to click my username and I would have a choice of these when I clicked "statistics" ...now that choice doesn't appear there...is it somewhere else that I'm not seeing?
Also...can't pull up database trades... says I have nothing. All problems started after last week's maintenance. I do have a ton of coupons on my database havelist, so that could contribute to the problem. My concern is that I have trades in there but can't see them to respond.

Have tried all posted here so far, but willing to try any other suggestions.
:thanks7:

[ryansmommie]

I cleared my cache, and now I am able to see it. It does take about 60 seconds to pull up. Thanks for the help!

Michelle

[queenofthehivemomof5]

:wavehi:

Still coming to your post here to click to see my posts and threads started. Not sure where to find it on my own page..I used to click my username and I would have a choice of these when I clicked "statistics" ...now that choice doesn't appear there...is it somewhere else that I'm not seeing?
Also...can't pull up database trades... says I have nothing. All problems started after last week's maintenance. I do have a ton of coupons on my database havelist, so that could contribute to the problem. My concern is that I have trades in there but can't see them to respond.

Have tried all posted here so far, but willing to try any other suggestions.
:thanks7:

Just so I understand the issue, you cannot see the statistics tab on your own profile? What tabs do you see? And can you see that tab on other members profiles. That is where you will find the "all posts by user" thing (as well as the drop down menu under posters username in a post)

Have you cleared your cache and cookies and let it sit a bit to fully load on the coupon database?

even if you let it sit 4-6 min? thats how long it takes for mine to pull up

I shouldn't take that long, that is a concern for sure. We are still looking into why it is taking that long to load for some of you guys.

I cleared my cache, and now I am able to see it. It does take about 60 seconds to pull up. Thanks for the help!

Michelle

Thanks for letting me know. Our tech guys said that it is probably the cache thing.





We are also upgrading our server next week which may resolve the slow load time and we are hoping that it will fix this issue.

[manders13]

Is anyone else having problems with PM's?

I get notices for pm's i've already read and answered (pop ups that i have a pm)

[queenofthehivemomof5]

Hey everyone I just wanted to post an update on the coupon database and the load issues some members have been having with some of the trade tabs. Thanks to a kind member that allowed me to log into her account so I could see if the issue was an "our" issue or a "member" issue. I was able to get see that this issue is totally an HCW issue as it seems that the script that loads the page is timing out on tabs that have a lot of coupons on them (member I tested had 900+ coupons on her have list) thus her have list and outgoing trade tab were not loading at all or were loading slowly.

I have emailed out tech database guy and he is on the task right now to get this issue fixed. He will probably be adding in pagination (so that instead of one page with ALL your coupon entries on it there will be multiple pages) which should increase all the page to load faster and the script will not time out on loading.

That being said our estimate is that this is going to take about 1 week to get fixed. Our database tech guy is having to work on a previous guys work and so he has to familiarize himself with the code. He has been working on a NEW version of the coupon database which is a while out from being done.

So...please bear with us on the database load time. There is not a whole lot that we can do to get this resolved faster but we are working on it. Make sure that you click the link to get your have list and wish lists posted in the forums so that you can still trade the old fashioned way (by PM)

[manders13]

The SEARCH (by screen name) function in your PM box i can't get it to work,

I can search by keyword but nOT USEr name.

I've tried on 3 pc's.

Anyone else having this problem?

[queenofthehivemomof5]

I have not had any issues with the search PM's by user name or key word. Anyone else?

[manders13]

tried PC number 5 today. still can't search by name in pm Heidi :(

Which is a pain because i've been rather untidy with my box LOL :)

[busyasabeecrg]

The SEARCH (by screen name) function in your PM box i can't get it to work,

I can search by keyword but nOT USEr name.

I've tried on 3 pc's.

Anyone else having this problem?

:wavehi:

Yes, this is a major problem for me. The box does not even let my cursor go there. And keywords brings up nothing when I put a username in it.

My box has been running full or close to full...some traders are sending as many as a dozen messages and not linking them so each pm has no history on it. Searching for them in amongst the many pms I get each day is very time consuming and I'm falling behind in getting trades out! I have 12 to do today or I will be sending apology messages to most of them.

Also can't use the outgoing database...this is the message I got a few minutes ago No coupons found - try broadening your search criteria. At this point I'm not complaining that it will load slow, LOL,
I just want to see it!!

RE Statistics tab...Thanks, Heidi, the statistics tab now appears.:smile:

[queenofthehivemomof5]

We are still working on the slow database load thing. You will get the message that there are no coupons found until the page loads. Which is not doing for some of you guys. Our database guy really is working on trying to figure it out and get it to work. Hopefully by early next week. (crossing fingers)

For those that are having issues on searching PM's by username could you please let me know what browser & version and operating system & version you are using so that I can let our other tech guy know about the issue.

Thanks
Heidi

[manders13]

Umm lol

Well, i know this pc is Windows 7 the newst IE

home pc's- are windows XP and Vista, IE 7 on both i think?



And Busy had it to a tee. DOesn't even let me put my cursor in the box. I can however search by KEYWORD but not user name.

[cheynesnana]

Just checked mine.. and I can't click in the Username box either for searches...

Windows Vista... IE7

[queenofthehivemomof5]

OK...I am going to need to hear from more than one person on what their software and stuff is so that we can see if it is a issue with a specific browser or version of IE.

Just to prove that it is working OK for me I have included a snapshot that I just took

6503

[bugface711]

Heidi, that feature is not working for me either. The keywords box works fine but the member name one does not.

I am on IE with vista

[VivaciousJewelz]

I still cannot see "incoming trade" or see who has q's from my WL in the database, even though I can see who needs q's from my Havelist.

[ssfkat3]

for what its worth...I can't 'click' by mouse into the search by user name box...but...if I start with curser in the keywords box...i can then tab to the search by user name and it works...just saw this post (who knows how I actually found it lol) so thought i'd check...

win7 and IE8 here.

(10,410 messages stored? wow am I glad I don't have to search that stockpile ROFL - great screenshot lol - sorry, couldn't reist :D)

[darkwing932]

Help! I'm not able to see any of my incoming or outgoing trade requests!

Firefox 3.6

[queenofthehivemomof5]

Again...we are working on the incomming and outgoing trades tabs. These are not working if you have a lot of coupons on either your have or wishlists. We should have a fix for this soon.

I am reporting the search by user name to our tech guy now.

(http://www.hotcouponworld.com/forums/members/ssfkat3-212652.html)ssfkat3...I was wondering when someone would comment on how many PM's I have stored. LOL Crazy! :)

[melodyjg]

Heidi

I have Windows Vista IE7 also and I cannot click search by user name either in the pm's

:smile:

[ssfkat3]

ssfkat3...I was wondering when someone would comment on how many PM's I have stored. LOL Crazy! :)

HAHAHA leave it to me....i'm so nosey ROFL....

(ps I think I was up to like 14,000 plus posts on another non-coupon site when I finally left there lol, so don't feel bad, used to get over 300 emails a day, AND worked full time then too :biggrin:.....hmm....how come I dont' have time now and I don't work anymore????)

[cody82414]

Hey!
What is up with the google ads in the posts
check out my post here (http://www.hotcouponworld.com/forums/stockpiling-guide-discussions/313761-march-2010-living-off-your-stockpile-challenge-down-last-3-days-200.html) 1991

[pokerpansy]

Hey!
What is up with the google ads in the posts
check out my post here (http://www.hotcouponworld.com/forums/stockpiling-guide-discussions/313761-march-2010-living-off-your-stockpile-challenge-down-last-3-days-200.html) 1991



I was just wondering about the same thing. I noticed this in several posts. Always in the first post it seems too. Google ad for local coupons? Curious about this as well!

I posted this and it in my post! So much for first post theory!

[queenofthehivemomof5]

Hey!
What is up with the google ads in the posts
check out my post here (http://www.hotcouponworld.com/forums/stockpiling-guide-discussions/313761-march-2010-living-off-your-stockpile-challenge-down-last-3-days-200.html) 1991

I was just wondering about the same thing. I noticed this in several posts. Always in the first post it seems too. Google ad for local coupons? Curious about this as well!

I posted this and it in my post! So much for first post theory!

Please see announcement: New Ad Unit Coming (http://www.hotcouponworld.com/forums/announcements/322444-new-ad-unit-coming.html)

[queenofthehivemomof5]

Hey guys...anyone that was having issues not being able to search their private messages by username. Our guy is reporting that it was an issue with IE and that it should now be fixed. Can I get some folks to test and report back to me please if it is indeed working now. If not working, before reporting that it is not working, please clear cookies and cache, then test it out and report back here.

Thanks!

[busyasabeecrg]

:wavehi:

I am absolutely ecstatic :BigHand:to say it is working!!! Hooray...and so is the database...so now I can find out which traders have been wondering why I haven't answered them!!:hectic1:

:thanks7:

[queenofthehivemomof5]

We just upgraded our server (actually added another one) so that is probably why the coupon database is now working for you busyasabee. And I am glad the search issue is resolved for PM's.

[MamaVader]

My outgoing trade page is loading very slowly as well. Took 4 minutes this morning.

[queenofthehivemomof5]

The issue with the trade tabs has not been resolved. Although the fast load time might help some folks. I will ping our tech guy again and see where he is at on the fix for that.

[VivaciousJewelz]

Well, my incoming trade tabs worked for a second, but then I went to add another Q to my WL and check to see who had it and it didn't work again.

[queenofthehivemomof5]

Our database tech guy is still working on getting the database issue fixed. I will keep you guys posted as I know more. It is taking longer than expected.

[lmcconne]

I am still having the worst time with user lists not loading. I can see outgoing trade matches, activating the user tradelists never loads the information, after 5 minutes, 10 minutes, 20 minutes, never loads. I even tried using the direct URL address, still no luck.

[lmcconne]

To compound the above (which still is a problem), I can no longer access HCW from my work computer network. It pops up a window telling me Windows Internet Explorer cannot load website. Not having problems accessing other websites, just HCW. Have I moved into the Twilight Zone?

[queenofthehivemomof5]

I am still having the worst time with user lists not loading. I can see outgoing trade matches, activating the user tradelists never loads the information, after 5 minutes, 10 minutes, 20 minutes, never loads. I even tried using the direct URL address, still no luck.

We are just about ready to have a fix for the database issue...just waiting to hear from our tech guy on when we should take the site down to test it all out.

To compound the above (which still is a problem), I can no longer access HCW from my work computer network. It pops up a window telling me Windows Internet Explorer cannot load website. Not having problems accessing other websites, just HCW. Have I moved into the Twilight Zone?

Lynn...I responded to your email to me this afternoon. Not sure why HCW is not working on your work computer...but I forwarded your email on to our tech guy so that he can try to help you resolve if he can.

[neglectarino]

Starting today, I cannot leave reps by left-clicking the scales icon; no dialog box pops up. Instead, I have to right click the icon & open link in a new window/tab.

eta 4/13 working OK now :shrug7:

[Doglover8180]

I don't know if it's just my computer or what - but has anyone else noticed that the coupon database is having difficulty - alot of times, it doesn't come up when you try to do a search or click on Trades to see who has the items you are looking for. Is it just me? Or has anyone else noticed this too?

[Doglover8180]

Nevermind, I should have read everyone's posts before mine - sounds like everyone else is having the same problems.

[Doglover8180]

The following errors occurred with your submission:
The message you have entered is too short. Please lengthen your message to at least 1 characters.
Is anyone else getting this message, every time they try to reply to a post??

[lmcconne]

I and others are still having problems viewing the Havelist, Wishlist and Outgoing Trade functions in the Coupon Database. I just want everyone to be aware as any trade messages left in the Database could simply go unviewed and unanswered because we cannot even see there is a message.

[queenofthehivemomof5]

Guys...we are at the mercy of our tech guy on the database fix. I don't know how to fix it and it has been an issue for our guy to get it fixed because he was not the original coder so he had to learn the other guys code to figure out how it all works. I think we are going to have something here soon with it at least that is what our guy is saying.

Kval and Asweetheart...are you REALLY having issues with your text upside down or are you joking?

And I have not heard of anyone else having the issue with the post quick reply...

[queenofthehivemomof5]

Just got a message from our DB guy and it looks like he is really close to having a fix for the issue in the database. Stay tuned to this thread and I will let you know more as I know more.

[marinersfan]

I have noticed that not all my posts are showing up. I just joined yesterday and I was starting to think that the mods didn't like what I had to say. LOL! But after reading some of the glitch posts, I see maybe I'm not the only one this is happening to.

Also, how long does it normally take for a post to show up in the first place? It seems to take hours.

[perplexed]

HI, is anyone else seeing short pages?? There is like 10 posts to a page for some reason. I went into my user settings here and did what I thought to change it and it is still short pages,do I have to log out and back in before I see 40-50 posts per page???
Thanks!

[shelleyf]

I don't know what to tell you. I thought everyone only saw a few posts per page. That is always how mine is, you mean I can fix that? LOL I hope someone has the answer for you. :smile:

[sunshinesmom]

Something is off, new posts only lists 4 posts and threads are indeed missing in the train forum.

[queenofthehivemomof5]

I changed the number from 100 threads per page to 10, however I am going to bump that number up to 50 as 10 is too short but 100 was too many.

[Castingbread]

I changed the number from 100 threads per page to 10, however I am going to bump that number up to 50 as 10 is too short but 100 was too many.

Good idea--100 was a little too many. I would think it would help pages load quicker, too. I must admit I was shocked this morning when there were only 10--thought I had done something.:hysterical:

[sunshinesmom]

Thanks for fixing that, it was so weird, a lot of the actual threads were gone in the train forum.

[queenofthehivemomof5]

All fixed now...

I did not remove any posts from trains....and new posts is not effected by how many posts per page the forum is set at. That has to do with your cookie settings. If you recently logged out of HCW, it would remove the cookie, thus will not hold your what you have read/have not read information.

[queenofthehivemomof5]

Thanks for fixing that, it was so weird, a lot of the actual threads were gone in the train forum.

Did you check page 2 for the threads, the threads did not go anywhere, I swear...just fewer per page, then you have to go to the next page of posts.

I think 50 is better and should increase page load time for some. I had set it to 100 when I had to move lots of posts around one time, and forgot to put it back to a smaller number.

[perplexed]

Thanks so much all better now lol lol.
yes shelleyf go to top of page to the left you see user cp and you can change how many threads per page, if you need more help Pm me .
Thanks again!

[rrpate]

i cant access the trouble with the board thread (or i would have post this there) and lots and lots of other threads .. this is the error message i am getting...
The website cannot display the page
HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

What you can try:
Refresh the page.

Go back to the previous page.
this started yesterday and is still happening today! wth????

[melodyjg]

I too have this happening...Especially when trying to access the grocery store forums..It will not let me into those forums.


i cant access the trouble with the board thread (or i would have post this there) and lots and lots of other threads .. this is the error message i am getting...
The website cannot display the page
HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

What you can try:
Refresh the page.

Go back to the previous page.
this started yesterday and is still happening today! wth????

[rebate_queen]

Yep, I'm getting that message too, just got it when I tried to go into a Walgreens thread.

[shell64]

i am also getting the same message,so i went in thru Internet explorer and was able to view the grocery forums???

[manders13]

I know it's not just me, But i've reported it and can't seem to get anyone else (except a few people) who are having the same problem.


Can't open any of my trade posts (But someone else could)

couldnt open any CVS threads (except a few) or WAGS.



Always gives me this HTTP 500 site under maintence error.....

oh can't open any HUTC forums either :wink7: i just figured i was banned:hysterical:


So is anyone else having this problem? if you did and fixed it how did you fix it?

[manders13]

The website cannot display the page

HTTP 500
Most likely causes:


The website is under maintenance.
The website has a programming error.
What you can try:

http://www.hotcouponworld.com/forums/bullet.png Refresh the page. (javascript:clickRefresh())

http://www.hotcouponworld.com/forums/bullet.png Go back to the previous page.

http://www.hotcouponworld.com/forums/down.png (http://www.hotcouponworld.com/forums/#) More information (javascript:expandCollapse('infoBlockID', true);)

[manders13]

I just started a thread, cuz i thought it was only a few of us,


The website cannot display the page

HTTP 500
Most likely causes:


The website is under maintenance.
The website has a programming error.
What you can try:

http://www.hotcouponworld.com/forums/bullet.png Refresh the page. (javascript:clickRefresh())

http://www.hotcouponworld.com/forums/bullet.png Go back to the previous page.

http://www.hotcouponworld.com/forums/down.png (http://www.hotcouponworld.com/forums/#) More information (javascript:expandCollapse('infoBlockID', true);)

[manders13]

is what i get when i try to open almost anything in WAGS, CVS , HUTCH and ANY of my trade posts i've created

im using IE 8 on Windows 7

[kval07]

I keep getting a ton of HTTP 500 Internal Server Errors and it is driving me nuts.Last night, I got so frustrated, I just quit and went to bed. Now today they've started to pop up today, too.

I've tried to access this thread to post about twenty times since this started and everytime I get that stupid error. Makes me want to have a fit, lol.

[rrpate]

yes!!! i tried to report it but i cant access that thread either.... i can't find my ads and lot of other threads i subscribe to.. :sad: i sent message to one of the owners..(dah! i forget which one) yesterday.... i am having to resort to other sites for my info! and i HATE that....

[cody82414]

Mainly when I am in the database updating trades.
VERY frustrating

[wookin]

I don't get an error I just get that the page is "done" loading and I got nothing. This is happening on several pages in different forums. I can't access next weeks Walgreens thread, well the first page anyway but can get into the 2nd page, really strange. Can't access some of the vote for me pgs for the reusable bags. Can't remember what else.

[dionada]

Same thing's been happening to me. In Chrome it just loads a blank page but in IE I get a 500 Internal Server Error message. I just figured the site was under maintenance.

[YouPdWhat]

No you are not alone. There are alot of us who are having the same problems & it is throughout the board.

Both Admin & Tech are aware of the problems & are working to resolve the issue as soon as they can.

[wookin]

some pages don't load for me I get "done" but no page. This has happened on Walgreens wk starting 5/25 and several vote for my bag pgs.

[gctattoo]

I've been getting the internal server error message since last night! It only happens on certain boards-- the Publix one in particular. It's bumming me out. :(

[melodyjg]

For anyone that is having that issue....until they figure out what is going on.

For me It's not letting me into the grocery store forums...I figured out that if you go to the last post in those forums that shows up on the front page. Go into that post and then go up to the top into the navigation bar that shows where you are at and click on the forum and then you can get access to the ones that you aren't able to from there. HTH

[clippyclippy]

Oh dear - I'm having the same trouble, using Firefox. Page loads blank and says "done"...
:mad83:

Help! Lowes Foods is having a sudden unexpected triples event starting tomorrow - just found out today....and I need to get my coupons ready!

:panic1:

[cintinative]

I can't get into the grocery store forums unless I go through a thread that is in my user Cp and backtrack. Same problem as the OP.

[foggierbard9]

Same here, either get the done with a blank page on one computer and the error on the other computer.

[queenofthehivemomof5]

looking into it guys...

[hotcouponmama]

I put in a message to the folks that run our server - it sounds like a server issue. Hoping they respond quickly this afternoon and we can get it fixed.

[hotcouponmama]

Can someone please email me a screen shot if it happens to you again so we can at least see what you're seeing cause we're not seeing it ourselves. My email is

nwte @ comcast . net (with no spaces)

Thanks!

Julie :-)

[manders13]

this is what the error says....


The website cannot display the page

HTTP 500
Most likely causes:


The website is under maintenance.
The website has a programming error.
What you can try:

http://www.hotcouponworld.com/forums/bullet.png Refresh the page. (http://javascript<b></b>:clickRefresh())

http://www.hotcouponworld.com/forums/bullet.png Go back to the previous page.

http://www.hotcouponworld.com/forums/down.png (http://www.hotcouponworld.com/forums/#) More information (http://javascript<b></b>:expandCollapse('infoBlockID', true);)

[server18]

sent you an email of what I get when trying to access the Mothers Day contest

[hotcouponmama]

Thanks for the emails. I think the server folks have isolated the issue. They made an adjustment. Please watch if for the next hour or so, and if you're still seeing these, they'll make another modification.

Thanks!

Julie

[rrpate]

i found a fix for me! if i have the options to view 40 postsper page i get the error and blank pages on some of the threads... did the same on 30 but i reset it to 20 and now i can view those same threads that gave me the error messages... and just to check i went back and reset it to 40 and could not view the threads i just previously viewed.... i have always had it set on 40 ..... so maybe this will help some others also...

[clippyclippy]

i found a fix for me! if i have the options to view 40 postsper page i get the error and blank pages on some of the threads... did the same on 30 but i reset it to 20 and now i can view those same threads that gave me the error messages... and just to check i went back and reset it to 40 and could not view the threads i just previously viewed.... i have always had it set on 40 ..... so maybe this will help some others also...
You are right!!
I was skeptical, but figured it wouldn't hurt to try - and it worked for me as well. :BigHand:
I wasn't getting the pages immediately before, but as soon as I changed that, I was able to see all the pages I haven't been able to today!
Thanks!!

[pokey]

Same problem here. I did try the 20 per page and it was not better for me.

I get this message -
The website cannot display the page

HTTP 500
Most likely causes:


<LI id=causeSiteMaintenance>The website is under maintenance.
The website has a programming error.
What you can try:

res://ieframe.dll/bullet.png Refresh the page. (http://javascript<b></b>:clickRefresh())

res://ieframe.dll/bullet.png Go back to the previous page. (http://javascript<b></b>:history.back();)

res://ieframe.dll/down.png (res://ieframe.dll/http_500.htm#) More information (http://javascript<b></b>:expandCollapse('infoBlockID', true);)

This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
For more information about HTTP errors, see Help.

[rrpate]

Pokey.... yes that is what i was getting too... since yesterday on a lot of threads..but now at the 20 setting i can view the ones i couldn't before . i am sorry it didn't help you...:sad:

[hotcouponmama]

I have mine always set to 10 cause the page just loads faster....so maybe that setting is what's causing the grief. Is anyone still consistently getting this who is on a lower threads per view setting?

[rrpate]

i had mine set at 40 since forever... wonder why it just became a problem? but at 20 it seems fine.. i just hate going back up to another page... it dont take that long for it to load for me... just the dang data base does! hehehh


I have mine always set to 10 cause the page just loads faster....so maybe that setting is what's causing the grief. Is anyone still consistently getting this who is on a lower threads per view setting?

[angeleyeza]

im getting the same as pokey and im just using a reg pg

[cecaic0609]

I just tried clicking on the "Auctions" link and my screen went red and our virus protection said:

hotcouponworld.com has been reported to contain the following threats:

Malicious software threat: This site contains links to viruses or other software programs that can reveal personal information stored or typed on your computer to malicious persons.

and it made me clean the hard drive before proceeding. I have NEVER gotton this before here or anywhere else, so I'm not really sure why it happened, any suggestions?

[server18]

I got something like that also, I think mine said that HCW is not a save site. My whole screen was red. I just x'd it out and I was fine after that.

[irishsaver]

The grocery thread in particular the ACME and SHoprite thread it is coming up empty most times and is taking forever to load.

Thanks for this thread I emailed you earlier sorry. Grocery Stores - Hot Coupon World (http://www.hotcouponworld.com/forums/grocery-stores/)

[MrsStunner]

I haven't been able to delete items from my WL for a few days now.

[loaslaen]

some pages don't load for me I get "done" but no page. This has happened on Walgreens wk starting 5/25 and several vote for my bag pgs.

I've had this problem as well. I found that if the thread has more than one page then it won't load the first page. It's just a white screen. This happens with ANY thread with more than one page. I went to my settings and saw that I had it set for the maximum amount (40 posts per page). I tried 30 per page and it didn't work either, so I changed it to "Forum Default" and the pages are loading now. I prefer to have the maximum amount, but I'll leave it for now until the glitches are worked out. I did see a post where HCW changed the number of posts per thread, so I think this could be related to the problem. Changing your settings to "Forum Default" is a simple solution for now though. Hopefully this will be fixed soon!

[dionada]

I reset to forum default for posts per page, so I've been able to get into some threads I couldn't, but I still had to go through my profile. It still loads a blank page for some of the forums and subforums.

[PrincessCoupon]

I'm having problems with the CDB -- when I click on my TRADING TAB, it tells me "no coupons found" (but I know this can't be true.... I have tons on my HL and my WL.... and not odd, hard to find items).

[newclipper]

i'm getting that 500 error as well & last nite got the red screen that hcw was unsafe.

[bugface711]

For grocery stores there are 2 other ways you can wiggle around this until its fixed. if you subscribe to the forum, just click user cp. your subscribed forum will be there so you can just click in.

OR

[/URL]
[URL]http://www. hotcouponworld.com/forums/acme/ (http://www.hotcouponworld.com/forums/acme/)

paste this link into your address bar. take out the space between www. and the H.
replace the word acme with your grocery store forum name and that will get you in as well.

[server18]

I'm still getting the error also. I can't seen to go to the previous page in any thread. I can only view the page that comes up

[brokenchina]

Yes, I see two threads in here for reporting board problems and a thread about the strange HTTP messages. But...I can't open them to post there. LOL I am able to open about half of the threads I try to open and I get the strange message on the other half. I've tried going into the threads through the forums and through the new posts page and can't open them no matter what I do. I would post this in the established threads concerning problems people are having if I could open them.

[rdot]

This is being worked on but right now there is a possible solution. Go to user PC, click edit options and look under your post to show per page options. Make sure it is set to default. This is helping some users that are having problems.

[sewnmom]

Thanks for the info. I check and my edit options were set to default. I am not able to open any links. I was halfway through typing in a whole ad when I got kicked off.

[YouPdWhat]

This is being worked on but right now there is a possible solution. Go to user PC, click edit options and look under your post to show per page options. Make sure it is set to default. This is helping some users that are having problems.

Unfortunately this is not working for everyone, works for a short while or works on a hit & miss basis.

[Apennysaved]

I'm getting this message when on click on some (not all) posts in this thread "Remote server or file not found"

Anyone else having the same trouble?

[server18]

Yes, there is and has been a problem on the site for a day or two now. They know about this and are working on it. HURRY UP - its driving me nuts, just kidding, I know it takes time.

[hotcouponmama]

Yep - we're working it. Sadly, server engineers are hard to get over the weekend.

But we're trying, so hang in there with us.

[hotcouponmama]

We made a tweak to the server. Hopefully it will solve the issue - please let me know if you're having problems the rest of the afternoon. We're watching it and are trying to find the issue.

Thanks!

[hotcouponmama]

We made a tweak to the server about 15 minutes ago. Please let me know if you're still having this issue, and if so, screen shots to my email address are helpful so we can see what you're seeing, cause it's not affecting everyone, and we're trying to figure out why.

nwte @ comcast . net (no spaces)

Thanks!

Julie

[Merczilla]

I don't know what number I'm set at. I couldn't get into this thread yeaterday. lol There was another couple threads I couldn't access today, but don't recall which ones they were. So I'm still getting it. My Avast has also alerted me a couple times to a trojan virus....something about a google ad, but I didn't write it down, so don't remember what it was either. The site has also been very slow loading for me. I'll go check my thread count...it's probably the higher count.

[maryjones25]

I am still having the issue. If I try to click on the grocery forums link, the link goes to a blank page. No errors, just a blank page. It's been happening for a few days now.

This also happens when I use the search function- if the phrase i am searching for isn't there, the page just goes blank (this has been happening for weeks). It doesn't say, "no matches found" or whatever, it just goes blank.

[ocean_brez]

http://www.offers.com/partner/iframe/hot-search/%3Fs.

I keep getting redirected to this. Are we having ad loading problems again?

[hotcouponmama]

http://www.offers.com/partner/iframe/hot-search/%3Fs.

I keep getting redirected to this. Are we having ad loading problems again?

What page are you getting that on? That's really odd - there's no reason that should be serving up like that....

[hotcouponmama]

Ok, I haven't seen any posts on this in a few days. Heidi and I personally haven't come across this error and we're relying on you guys to let us know where things are at with this.

Mark's been going through the server error logs and he hasn't seen any errors in the past 24 hours. Are people still getting the 500 error message?

We've got an appt. on Monday morning with the server folks to talk about the configuration and this issue so any additional feedback and screenshots would be helpful.

Thanks!

Julie

[cjpsmom]

No probs lately!! Thank goodness:)

[hotcouponmama]

No probs lately!! Thank goodness:)


Sweet! Anyone else?

[ocean_brez]

What page are you getting that on? That's really odd - there's no reason that should be serving up like that....I was clicking on my usercp tab and it kept cycling me to that page. After it did it a bunch of times, I finally logged off for awhile and when I came back online, it was gone. The last time I had that problem, it was a problem that multiple users here experienced and if I remember correctly, was an ad content issue that your guy fixed.

All seems well today, so I guess I am good to go. :biggrin:

[jen276here]

:wavehi: I subscribed for no ads, but this morning I am looking at one - it is and office max roll over/drop down thing and it keeps dropping down on me!!! It is the only ad I am seeing????? Help! :smile:

[RosieG]

The roll-over ad is SO annoying. Can it be changed to drop when you click or something?

[XUfan]

:wavehi: I subscribed for no ads, but this morning I am looking at one - it is and office max roll over/drop down thing and it keeps dropping down on me!!! It is the only ad I am seeing????? Help! :smile:

Same here. But I just figured that my subscription was over. Maybe there's a glitch somewhere.

[sunshinesmom]

:wavehi: I subscribed for no ads, but this morning I am looking at one - it is and office max roll over/drop down thing and it keeps dropping down on me!!! It is the only ad I am seeing????? Help! :smile:


Same here, must be a glitch. I just sent Heidi a pm. I am sure she will get it fixed.

[jen276here]

Same here. But I just figured that my subscription was over. Maybe there's a glitch somewhere.

Same here, must be a glitch. I just sent Heidi a pm. I am sure she will get it fixed.


lol - Office Max snuck in there!!! :giggle2: Thanks for confirming w/ me that I'm not losing my marbles and seeing something that really wasn't there!!!

[manders13]

i was just comming to report it....

It's super annoying and keeps popping down almost everytime i scroll up :(

[queenofthehivemomof5]

Looking into it...there must be a glitch somewhere because the ad is showing for folks with a no -ad subscription. I have sent emails to the team this AM however it is still early on the West Coast.

[angeleyeza]

im having a hard time with posting? last night I posted in the Giant Pa forum but this morning I checked it and my post is missing? I was getting an error msg that said it timed out as soon as I tried to post. now to my pc the posts are missing? im confused.

I agree the drop down ad is annoying.

[queenofthehivemomof5]

Can folks with the no-ad subscription please let me know if you are still seeing the the top center ad?

Thanks

[wookin]

No more ads for me, yea!!!!!

[queenofthehivemomof5]

Thanks I will let the guys know that the no-ad subscription is fixed.

As far as expanding ads go...we cannot block them all, they are going to be here I guess so we are just going to have to deal with them. I hate to say that. But it is what it is. If you find an ad that talks to you, flashes, or displays inappropriate content please use the contact us link (http://www.hotcouponworld.com/forums/sendmessage.php) or send me or Julie a PM. Otherwise, the ads are here to stay and pay the bills to keep HCW free for everyone. If you really cannot stand the ads you may pay $10.00 a year for a no-ad subscription which will remove the ads on the forums. To pay for a no-ad subscription follow this link: Paid Subscriptions (http://www.hotcouponworld.com/forums/payments.php) you may pay via PayPal. Or if you do not have PayPal please shoot me a PM and we can work something out.

[NIGHTB1022]

coupon database won't fully load, keeps just hanging, can't get coupon information, thanks heidi.

[queenofthehivemomof5]

try refreshing the page?

[NIGHTB1022]

try refreshing the page?

Did that numerous times, it's getting stuck and says read....www.hotcouponworld.com on the bottom left, won't bring up the drop down boxes either.

[server18]

it has been very very slow in loading after clicking on the thread I want to read

[Tagliando]

Anyone bothered by the Company Kids and HP scroll over ads at the top of the screen? I try to avoid that area whenever possible, but when I want to search the ad interferes with the search. When click on the search feature part of the search box is behind the ad. It is a nusance, at best.

[joshmamabear]

^^ ditto.

the expanding ads make it hard to type in userID since it is right on top of it.

[kval07]

All of those ads *should* have a "close" button.

[sbp]

Anyone bothered by the Company Kids and HP scroll over ads at the top of the screen? I try to avoid that area whenever possible, but when I want to search the ad interferes with the search. When click on the search feature part of the search box is behind the ad. It is a nusance, at best.

If the ad is blocking the search button at the top, you can scroll down to the bottom of the screen, and under the Forum Navigation, the 3rd option from the bottom is Search.

[queenofthehivemomof5]

I will let the tech guys know about the ads blocking search....again....in the meantime as Lesley has said, there is a link in our footer at the bottom of the page for search or the direct link to that is: Hot Coupon World - Search Forums (http://www.hotcouponworld.com/forums/search.php)

And again....please direct all questions, comments or issues with ads on the site to us via the contact us link (http://www.hotcouponworld.com/forums/sendmessage.php) or to me via PM.

[marinersfan]

Coupon database updating problem - I was adding stuff to my Have list and then when I went to click on Update, it said that due to an internal error, my request could not be processed. Thankfully I had only added 9 coupons and had saved my other requests prior to this happening.

[queenofthehivemomof5]

Coupon database updating problem - I was adding stuff to my Have list and then when I went to click on Update, it said that due to an internal error, my request could not be processed. Thankfully I had only added 9 coupons and had saved my other requests prior to this happening.

Kris, this could be due to heavy use in the database. Were the 9 coupons you added to your Have List not added or did the error message just happen when you were trying to update your list and post it in the forums? If so you should try updating again and see if it will go though.

[Smee]

I've already contacted admin, but I'm just wondering if anyone else's antivirus is going nuts whenever they refresh a page or navigate the forums or if it's just a me issue. It's happened before occasionally, but today I'm getting it nearly every single time I flip or refresh a page.

[CW&M Mom]

I've already contacted admin, but I'm just wondering if anyone else's antivirus is going nuts whenever they refresh a page or navigate the forums or if it's just a me issue. It's happened before occasionally, but today I'm getting it nearly every single time I flip or refresh a page.
Nope no problems here....although on my actual laptop (I'm on my sister's) I had a virus download while here...and I didn't download anything:shrug7: Hubby got that fixed just in time for toddler girl to destroy the laptop:rolleyes24:

[Smee]

I figured it out. It's the Capella ads. My antivirus apparently dislikes them. I noticed them on another site and my antivirus went nuts then, too. Working on going ad free.

[cody82414]

so are we stuck with these rollover ads?
cuz I've about had it with them

[queenofthehivemomof5]

Sorry folks...the roll over ads are here to stay. We are not unique in a site having roll over ads, many sites have them.

It is a fine balancing act between generating revenue so that we can build tools and features for our members, pay our server costs, afford our legal fees when issues come up and making our members happy. So yes the ads are here to stay. Unlike many other websites however we do offer our members the option to pay a small yearly fee of $10.00 (which is about $0.03 a day) to remove the ads. Our goal is not to annoy our members, and we have been spending the past week tweaking placements and settings behind the scenes to try to make sure the ads do not block features like the search and quick links and search in the coupon database and notifications etc. However this site is a business and as such, we have to generate income to keep it going. Our server payments are about double what my house payment is a month alone, we just spent 6 months fighting (and won) a legal battle that costs us an arm and a leg to prove that we were not infringing on some other companies trademark.

The ads keep this site free for everyone to use. However if you wish to remove the ads and pay a small fee to remove the ads you are welcome to do so.

Please only report real issues (via PM to me or via the contact us link) with the ads such as inappropriate ads, talking and or flashing ads or if ads are blocking a feature such as the search feature etc. If they are just annoying, I am just plain sorry but they come with the territory of a free website.

[rrpate]

after the email i got this am..i went to data base and checked for outgoing trades...WOO HOO!!!!! it loads real quick.. (have it set at 20 post view) and i do have a few pages but it was lickety split! to open... THANK YOU SOOOOOO MUCH..!

[queenofthehivemomof5]

Cool beans, I am glad that it is working ok for you now. I sent the email out to all of our traders (still sending in fact..lots of folks to email)

Remember that higher the number you set your page to display the longer it will take to load.

[queenofthehivemomof5]

I forgot to update this thread, but we have had to switch the database back to the version before today's "fix" there were unexpected bugs and we are working on getting those resolved if we can. At the moment however we had to take into account how many folks it was effecting and the ability to not be able to add coupons to your have/wish/keep list and edit the quantity of the coupons you do have on those lists would have effected more traders than the handful that are having issues with the incoming and outgoing trade tabs loading. My apologies to everyone, please know that we are actively trying to get things fixed for everyone.

[angeleyeza]

im having problems with posting anything and replying to msgs it just keeps telling me the token is broken

[queenofthehivemomof5]

im having problems with posting anything and replying to msgs it just keeps telling me the token is broken

Please try clearing your cookies and cache and see if that helps. If not please let me know. If you cannot post or PM you may email me at heidi @ hotcouponworld.com

[joshmamabear]

just reporting, I'm glad the expanding ads are gone as of this morning. if possible, don't bring it back :giggle2:

thanks for the quick action :smile:

[queenofthehivemomof5]

just reporting, I'm glad the expanding ads are gone as of this morning. if possible, don't bring it back :giggle2:

thanks for the quick action :smile:

They are still there....for most people however I needed to get my mind off of some stuff last night and gave a few members a free lifetime no ad subscription. I am not going to do that for everyone but you are one of about 20 folks.

[norasmomma]

I'm having some major issues with the expanding ads, I'm using my laptop and if I ever get near the ad it expands. I've stopped coming on here as often because this is driving me crazy. Thanks

[angeleyeza]

Im just having problems with posting again and seeing threads. When I reply to someone via msg or thread it tells me an error msg. I have to refresh the screen 4 or 5 times for it to finally work. I dont know why but it did this before and now its back again.

[angeleyeza]

I clear my cookies every time I exit and reenter . This has never happened before. why type of upgrade did you guys do? lol


Please try clearing your cookies and cache and see if that helps. If not please let me know. If you cannot post or PM you may email me at heidi @ hotcouponworld.com

[queenofthehivemomof5]

Sorry folks...the roll over ads are here to stay. We are not unique in a site having roll over ads, many sites have them.

It is a fine balancing act between generating revenue so that we can build tools and features for our members, pay our server costs, afford our legal fees when issues come up and making our members happy. So yes the ads are here to stay. Unlike many other websites however we do offer our members the option to pay a small yearly fee of $10.00 (which is about $0.03 a day) to remove the ads. Our goal is not to annoy our members, and we have been spending the past week tweaking placements and settings behind the scenes to try to make sure the ads do not block features like the search and quick links and search in the coupon database and notifications etc. However this site is a business and as such, we have to generate income to keep it going. Our server payments are about double what my house payment is a month alone, we just spent 6 months fighting (and won) a legal battle that costs us an arm and a leg to prove that we were not infringing on some other companies trademark.

The ads keep this site free for everyone to use. However if you wish to remove the ads and pay a small fee to remove the ads you are welcome to do so.

Please only report real issues (via PM to me or via the contact us link) with the ads such as inappropriate ads, talking and or flashing ads or if ads are blocking a feature such as the search feature etc. If they are just annoying, I am just plain sorry but they come with the territory of a free website.

FYI I posted this last week...

[queenofthehivemomof5]

Coupon Database - Changes - Please read if you are a Hotcouponworld Trader

We have made some minor changes to the way the various trading tabs work in the coupon database. These changes were made because the database was making too many queries to our server and often timing out for many members that had multiple (500 +) items on either their keep, wish, have lists in the database.

The changes are:

Added pagination (paging to the Have List, Keep List, Wish List, and Incoming and Outgoing trades tabs. The default view is to show 10 results per page, however you have the option to change page to display 10, 25, 50 or 100 results per page. The higher number that you select the longer it will take to load the page.

Default sort view on the Have/Keep/Wish tabs is now alphabetical (a-z), however you can sort the columns however you need to to display what you are looking for in those tabs.

We have done extensive testing on all the various features of the coupon database and everything appears to be working correctly. We have fixed all known bugs that were reported to us last week. However as members use the coupon database they may find a bug. Please report any bugs to me via Private Message or Email (heidi @ Hotcouponworld.com) *without the spaces*. Do not report bugs in the forums.

Thank you for your patience and I hope that the new changes will help ensure that all our traders are able to use the coupon database for trading once again.

Heidi

[barb1210]

I'm having some major issues with the expanding ads, I'm using my laptop and if I ever get near the ad it expands. I've stopped coming on here as often because this is driving me crazy. Thanks


It drives me crazy too.. Sometimes the just expand with out my mouse being near it.. Like just now.


I am not sure why but this site is so slow for me.. It takes forever for each page to load i cant do anything on here and can only be here for short times.. i dont have the patience for the slow loading pages. And it is every page. Not sure if it is what browser i use or what but this is the only site i have this issue with..

[petergabrielfan]

This isn't a problem with the board per se, but the issue I'm having is with e-mail subscriptions to threads. I always check "no e-mail updates" when I subscribe to a thread, but a lot of threads are sending me e-mail updates anyway. I've tried unsubbing and resubbing to the threads but they're still doing it. Has anyone else had this? My inbox is blowing up! :giggle2::shrug7:

Oh, and BTW I bought an ad-free subscription today. Why didn't I do this sooner?? :wink7:

[CW&M Mom]

This isn't a problem with the board per se, but the issue I'm having is with e-mail subscriptions to threads. I always check "no e-mail updates" when I subscribe to a thread, but a lot of threads are sending me e-mail updates anyway. I've tried unsubbing and resubbing to the threads but they're still doing it. Has anyone else had this? My inbox is blowing up! :giggle2::shrug7:

Oh, and BTW I bought an ad-free subscription today. Why didn't I do this sooner?? :wink7:I'm having the exact same problem...getting a good dozen or so email's a day from any thread I've visited...and there was another post to the thread:shrug7:

[Jessi]

I'm having the exact same problem...getting a good dozen or so email's a day from any thread I've visited...and there was another post to the thread:shrug7:
I am having the same problem.:shrug7:

[Pennstater]

I haven't been able to delete items from my WL for a few days now.


Me neither!! I cannot delete from my have list.

[ocean_brez]

Me neither!! I cannot delete from my have list.
:bump93:

I can't add or delete from my wish or have list.

[pokerpansy]

I just tried to delete from my have list and it wouldn't let me either.

Also, how can I change the list back to ending by date instead of alphabetical order? (how it used to be) Only allows you to do this when in search but I want my have, wishlists and incoming/outgoing trades this way to. I don't see how to do this.

[rrpate]

oh and thanks to heidi or julie, i forget which one emailed me... you can click on the top of the columns to change the order... want the recent dates click on that column at top... its pretty neat

I have problems deleting also...but i close down , reopen window, and sort them by different options and keep only 10 on a page say i wanted to delete one bogo..so i click at top of the column that has b1g1 in it and bring up all the bogos then i can go page by page and find it and delete... or if its a 2.00 mfc i sort by price then keep going till i find it.. and sometimes by then i can delete..but not always... i do find keeping it to just 10 lines per view works best..but it makes it a slooooow process... i can adjust quantities with no problem all in all it is getting better.. for me any way!:whistle67:

[queenofthehivemomof5]

Is the delete option not working depending on how you have your list sorted? I am trying to replicate this but that means I have to add stuff I don't have to my have list. Any insight anyone could give me on how you have stuff sorted and if that is effecting how you can/cannot delete items?

I just deleted stuff off my Keep List and it worked ok for me.

And I know that this sounds like a broken record at times but out tech guy said that you may want to try clearing cookies and cache and see if that resolves it. It has worked for a few of the folks that emailed me about not being able to delete.

I will send an email to Mark about the emails...not sure on that one.

[rrpate]

some times it wont matter i have tried listing them so many different ways... some time i can delete and sometimes no matter how i try it wont let me.. some times i can delete a few then it will not let me do more! so its not regular.. :shrug7:

[queenofthehivemomof5]

Yeah that is what I am hearing via PM and Email..I am trying to replicate the issue by narrowing it down to maybe a specific browser or version and so far no luck. If those that cannot delete items from your lists could tell me the following please:

Have you logged off Hotcouponworld, cleared your cache and cookies off your computer, restarted your computer, logged back in and checked "remember me" when logging in? - Yes/No

What version of Windows are you using? Vista, XP, etc...

What browser and version are you using? IE 8, IE 7, FireFox 3.0, Chrome 4.1.249.1059, etc?

If anyone needs help figuring out this information or how to do any of this please let me know and I can walk you through it or help you figure out what version of stuff you are using.

[rrpate]

ok i just deleted several that expire on 5/15-5-21 all on first page...but when i had to keep going into my list by 35 or so pages by the time i found one i traded, it would not let me delete it! i am using windows xp. ie 8.06 all updated, or firefox 3.6.3 all updated/ ff seems a bit faster for me on hcw..

[queenofthehivemomof5]

rpate did you clear your cache?

I am really dumbfounded at what the issue is as I cannot replicate it at all on my computer. I will wait to hear from a few more folks about the last post and then I will try some more if I can figure out what is going on.

[rrpate]

no i did not clear cache if it let me delete say aprox 10 items and i go to the page to find another one i traded and it wont let me delete that.doing this all in the same session . i would have to go through all those pages to get back there to try to delete it again.. my browsers are set to clear when i close them.. but i cant see closing down and going through all that to find that item again which i have done mind you... but its too time consuming and wont always work either.. i just plod along eventually i get what i want deleted.. but it is a lot of time.. and that is something i have a lot of..unlike many of you here... yourself included.. but all is good... we will get this worked out too! had to just pitch in my .10 .... :giggle2:


rpate did you clear your cache?

I am really dumbfounded at what the issue is as I cannot replicate it at all on my computer. I will wait to hear from a few more folks about the last post and then I will try some more if I can figure out what is going on.

[queenofthehivemomof5]

I am hoping we can figure it out...really I am. I hate knowing that folks are having an issue with it....if it gets to be too much try clearing your cache and stuff. Our database guy said that is the main hang up that he expects folks to have.

[CW&M Mom]

How do you clear your cache? What is a cache? LOL curious minds want to know.

[queenofthehivemomof5]

wikipedia - Cache - Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Cache), in layman's terms though the best I can explain it is your computer stores parts of a webpage so that it does not have to load them each and every time, which allows for faster browsing. Some websites also use Super Caching set up to help optimize the browsing experience of the website. So you want to delete this stored version of the page from time to time, expecially when new features are rolled out because some of the old features may be stored on your computer and be loaded instead of the new stuff...

Here is a great Wikihow to show you how to clear your cache on various browsers like IE, FireFox, Chrome, Opera, Safari, etc. Clear Your Browser's Cache - wikiHow (http://www.wikihow.com/Clear-Your-Browser's-Cache)

They can explain it better than I can. LOL

[ocean_brez]

My havelist is listed a-z and displays 10 per page. The one that I have been trying to delete is on the last page of my havelist and nothing on that page will delete. :shrug7:

Remember Me: No
Vista
IE 7

And, I clear my cache/cookies/history 2-3 times a day on a daily basis.

[queenofthehivemomof5]

ocean_brez you have a PM

[queenofthehivemomof5]

Hey everyone we have resolved the bug fix for deleting items from your lists. This should now be working again. If it is not please clear your cache.

However we are still working on the "Check All" option for members lists. So until we have this bug issue fixed you will have to check items off one at a time.

[kval07]

Threads and posts aren't showing up right. Words are missing. As I type this out, it is doing it. Part of what I type is hidden, even if I try to change the font color back to black. It is doing it all over the board.

[queenofthehivemomof5]

Anyone else having that issue? Kval is that happening on any other website? I am not seeing that myself

[jen276here]

I'm not seeing it either.

[kval07]

Nope, just here. I haven't noticed it lately though.

[queenofthehivemomof5]

weird, I think that it has to be a fluke with your computer if no one else is reporting the same issue.

[barb1210]

I just wanted to update. my original post. i have switched browsers and this site now runs so fast and smooth for me.. And those annoying roll over ads are gone.. yahoo to Firefox..

[queenofthehivemomof5]

thanks for reporting in to us barb, glad the site is running smoother for you. We are working on things on our end too.

[barb1210]

thanks for reporting in to us barb, glad the site is running smoother for you. We are working on things on our end too.


I can say that FireFox has made a huge difference. I now believe my whole issue was ie

[doulas3babes]

I'm having probs getting a reply sent out through private messaging. I sent an email through the contact us in this thread. Thanks!

[queenofthehivemomof5]

I got your email and you have email back doulas3babes

[Pennstater]

The boards are running slower than normal this morning? Is it just me?

[wookin]

Super slow for me too, worse than dialup

[ksw242]

Mods, please move if this is not the proper forum for this question. I searched and couldn't seem to find an appropriate place to post questions about the site.

My question regards the Coupon Database, and problems I'm experiencing using it. First of all, there seems to be an extremely slow load time for the entire site, not just the database. 15 seconds plus for each page or post to load. This makes using the forums impossible, because I don't have the time or patience to wait for posts to load like that simply to read them, but also it is affecting database function, more so now that you've got to go through so many extra clicks to get it usable (to sort to more than 10 per page, sort by exp date, etc) because the defaults are not logical, at least for my use.

Today's problem is more than the lag though. The database, after finally yielding my search list, for example "Planters" will show me the list of Planters coupons only for a few seconds and then automatically jumps back to the first page of the database. Not enough time to read or look, and then you have to repeat the search, wait for another lag, then try and be quick and read another line or two before it bounces back again.

So just some feedback to let TPTB know how frustrating it has become to attempt to use the database here. I am hardly using it anymore because of the lag and inconvenience of the new extra sorting required, and if today's issue is another new "feature", I won't be able to use it at all.

[christinalkc]

Glad to know it's not just me.. got kinda worried for a while when trying to surf HCW and it was just so slow. I thought it was my new laptop's problem.

[kimandkathess]

i see the slowness too

[jen276here]

Me too and I'm on no-ads. I thought it was me at first but other web pages are loading normal..

[JaimeLynn]

me too everything is fast, except HCW. SLOWEST EVER

[isis]

glad to see I'm not the only one. It was taking f.o.r.e.v.e.r for the pages to load this morning. Left to run errands. Came back and still slow.

[kktl32]

I keep getting error messages and it keeps logging me out is my system

[mark]

Thanks for the notes. We made a big change last night with our database server. We are working to get it back to normal. Thanks for you patience.

Mark

[rbunnymom]

The site is really bad today...slow and up and down with database errors. I have no ads and broadband. It must be really horrible for those with slower connections and ads!

[mark]

Still slugging through the issues. Please bare with us.

Mark

[mskeno1959]

For me today is the first time the site has been running slow since they updated the database. Personally it has been quicker than I've ever seen it previously.

[hotcouponmama]

It is SOOOO painfully slow - but Mark and the server guys are trying to fix it - so hopefully we'll have it dialed in sometime today. I hate it when the site is broken!!!

[jen276here]

It is already moving a bit quicker for me, so whatever Mark is doing (THANK YOU MARK!) is working! :D