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Old 10-12-2007, 06:27:08 AM   #1 (permalink)
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Default First time to albertsons with a bunch of coupons

and I'm not sure if its the last time...

I was trying to get advantage of this week deals buy 10 for 10 so I get all of my stuff ready 37 items some no coupon so I'm really happy since I did my list I should paid around 16.50 after coupons and stuff. Everything scan fine until he got to my coupons. I was buying some pillsbury crescent dinner rolls, pillsbury toaster strudel pastries and other things. Well the coupon beep, try second one beep, try next one beep so he decided that all of my coupons of pillsbury are not good so he didn't even try to scan them anymore he scanned the rest and tells me u owe me 39.00 I said WHAT!!!! he said yeah u can't use those coupons I said why. He said I see the problem see here it says CUSTOMER: No other coupon may be used with this coupon and you have other coupons so it's a no. I said most of the coupons say that and I have used them before all together. He said well it won't take it and that's why I said okay fine take all of the items out that ones for the coupons. He gives me a look I didn't care. It comes down to 19.50 I said ok. I paid when straight to customer service. The lady tells me I'm going to talk to cashier first and see what you returned. I said I just want to know how come I wasn't allowed to use my coupons if I had the correct item. She then tells me well see we already gave u 15.00 for each 10 items. I said I know thats the deal u have running. She then goes well if you used your coupons you will be getting the items for free and we can't do that. I said I didn't get any items for free even with the coupons I know exactly how much I'm paying for each of the items. She then goes well u already used 11 dollars of coupons I said well yes I had a coupon for almost every single item on my order. She goes well the deal its still running u can do it again. I said well my whole order got screw up now I paid more than what I should have and have less items. She goes well cause of the coupons. After that she goes to me the cashier got overwell(not sure of spelling) and he just couldn't explain it to you. I said it just seems that he didn't even want to be bother with them. Anyways I left. I got home and called customer service. I was told that they should had let me used them and if for whatever reason the coupon beep they should have push it through if I had the item for it no matter if they are running a deal or not. They are supposed to call me back. I'm not mad it's just frustated I guess since it was my first time that I get a lot of stuff with coupons at the store. :( :(
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Old 10-12-2007, 07:33:05 AM   #2 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

It sounds like you got a REALLY bad cashier.

Were your coupons the printable pillsbury Qs? I had problems with them scanning properly too. It can really be a pain.

Give it another go. The tons of money you can save is worth the occasional bad experience. If you keep having problems, try a different Albertsons.

Just wait until you have a cashier who congratulates you on how much you save!
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Old 10-12-2007, 01:34:29 PM   #3 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

Sounds like a bad cashier to me - and someone who doesn't know what they are talking about in Customer Service. I always have a great time at Albertsons with my coupons. They never give me grief. Keep it up - it will pay off. :)
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Old 10-12-2007, 04:44:32 PM   #4 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

I'd give it another try. My Albertsons is the most coupon friendly store. I've never had an issue with them before.

I used the Pillsbury blinkie coupons, and they beeped and had to be pushed thru too. Don't know what the issue is, I had bought the correct product. :shrugs:
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Old 10-12-2007, 05:47:55 PM   #5 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

Thanks everybody for the response. I was trying to use the coupons from the newspaper not a printable and yeah I believe I got a really bad cashier.
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Old 10-12-2007, 06:20:34 PM   #6 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

((( hug ))) Keep trying- you'll hit "paydirt" sometime soon and realize how much fun it is- and how worth it!
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Old 10-14-2007, 04:57:25 AM   #7 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

Doing the happy dance!!!! I went to a different albertsons which it's way bigger than the one close to my house fully stocked. I did 30 items paid 16.50 after coupons even if the coupon beep they put it through. I'm really happy!!!!! Total savings: 92.50
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Old 10-15-2007, 11:41:35 PM   #8 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

I am so glad you decided to try it again. It makes it worth while to coupon. I had a bad experience at Kmart on saturday and I was so ticked, but I have already gotten tons of free stuff on other trips to other stores. Kmart is just wacky..
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Old 10-18-2007, 03:55:25 PM   #9 (permalink)
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Default Re: First time to albertsons with a bunch of coupons

I'm heading over to our Albertsons tomorrow with my binder in hand! Ours is closing so I'm just looking for what I can get free or close to free!
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