Re: Albertsons Western Region Ad Hi-Lites 11/4 - 11/10 Well I just got back from doing another run at a different Albertsons store and... my cats didn't print AGAIN! C.S. was nice enough and forced my catalinas to print by scanning my Pillsbury Toaster Strudel (Strawberry) a bunch of times, but even so, they insisted that they thought it was due to my coupon usage. Grrrr!!!
When I got home, I called catalina and asked them to check my order from yesterday (they couldn't pull up today's yet) and they confirmed that my coupon usage had nothing to do with my catalinas not printing. What they did confirm was that certain stores have their promo items prices programmed in incorrectly and so even though I bought $31.27 worth of promo items, the catalina system was showing that I was under by over a dollar.  She said that they have gotten a few similar complaints over the last few days and she suggested that I try to bring my total over the threshold by a few more dollars to try to balance out the problem. Are they serious??? :nah1: I undertand catalinas reasoning, but why should I have to spend more money to get my cats to print when I am already going over the required minimum already?
If anything, I refuse to let this problem of the cats not printing discourage me from doing the deal a few more times. If I have to visit C.S. a few more times before this promo deal is over, then so be it!  |