Re: Albertsons Western Region Ad Hi-Lites 11/4 - 11/10 Well I just got back from picking up a few 8 hour sale items and combining this with the Buy $30, get $15 OYNO promo. And... my $15 ( 3 x $5 ) in catalinas DID NOT print.  C.S. tried to tell me that it was due to my coupon usage and stated that this had happened to several other customers today as well as in the last few promos that they have had. I politely told them I didn't think it was due to coupon usage as I always use coupons to lower my OOP with all of their promos, and that I haven't had problems in the past (well I have dealt with printer jams, empty paper rolls and they ran out of ink once, but I still got my cats afterwards).
I informed them that something(s) was probably not programmed correctly in the system, but they still insisted that the cats are more than likely not printing due to coupon usage.  Even so, they agreed that coupons are the same as cash and that my qualifying purchases was over $30+, so they took me to another register and forced my cats to print by ringing up one of my Lipton Teas a bunch of times.
Interestingly enough, even though the ad states "Limit 1 offer per customer", the Manager rang up $90+ worth (this was what the screen showed after my Preferred Card was swiped) of the Lipton Tea and it spit out 9 x $5 catalinas. 3 of these she gave to me for my part of the promo and the other 6 she kept to be used at C.S. just in case someone else had the same problem. So, and she confirmed this, multiple deals can be done in the same transaction, they are just not advertising it. Can we say WOW!!!
__________________ Mod for: Albertsons Western .. The LORD is good, a refuge in times of trouble. He cares for those who trust in him. Nahum 1:7 |