Albertsons FAQS (Western Region)

[ocean_brez]

Can I view the ad online?
Yes. You will need to provide your zipcode to bring up your local store ad. Albertsons.com

Does this store double or triple coupons and if so what are the details?
At this time, the Western Region Albertsons stores does not participate in double or triple coupons.

How does this store handle BOGO sales and coupons? Can I use 2 coupons on a BOGO sale?
-> Please refer to post #7 in this thread.

Does this store have catalina promotions?
Yes. Catalina promotions are based on sales and catalina cycles.
Catalina is a third party vendor that partners with vendors and Albertsons to offer both manufacturer coupons and Albertsons in-store coupons. The coupons are triggered by purchasing qualified items at checkout which generate a coupon to print on the Catalina printer. It is Albertsons' policy that these coupons are to be used in a future purchase, not within the purchase in which they are generated. Catalina coupons can only be given to the customer for whom they were intended (not to any other customer or associate). If a customer does not want their Catalina coupons, it is Albertsons' policy that the cashier destroys them immediately. Catalina may be contacted at 1-888-826-8766 for any questions about redemption and\or if a coupon fails to print within a transaction. We will NOT accept competitor Catalina coupons.

Do I need a store card to get in on the savings?
Yes. You need an Albertsons Preferred Savings Card.

What is the contact information should I need to complain or complement this store?
1-877-932-7948

What days do the sales run?
Wednesday through Tuesday.

Does this store take competior coupons?
The Southern California Division does not accept competitor coupons.

Does this store price match?
No.

Does this store accept coupons for clearance items?
Yes. Your local store will accept the coupon for the product price only.

Does this store accept printable coupons?
Yes. However, Albertsons DOES NOT accept Internet coupons containing the following conditions:

a. Free product offers that do not require a purchase
b. Redemption value exceeding $5.00
c. Absence of UPC bar code
d. Photocopied Internet coupons. Most Internet sites will print a time and date stamp on the coupons, and limit each ISP address to two coupons total. If multiple coupons have the same time and date stamp this could be an indicator the coupon was photocopied, and should not be accepted.

Does this store limit coupons?
At this point in time there are no limits on these. As long as all the requirements are met according to what the coupon states and does not go above the retail price of the item.

One coupon per item / per purchase – Usually this one works all in one transaction with multiple coupons as long as you have the correct number of items correspond to the item.

Does this store give overage?
No. Your local store will accept the coupon for the product price only.

Does this store accept expired coupons?
No. Expired coupons are not accepted.

Does this store offer rainchecks?
Yes. Rainchecks are offered and expire 30 days from the issue date.



Albertson's features a link to SmartSource allowing you to print coupons. (Click on Print Coupons - is also a pop-up)

Sign up for their weekly email.
Albertson's participates in Upromise, so be sure to register your Preferred Card on Upromise.
Your Preferred Card will also get you discounts at select hotels and Avis car rentals. Click on Hotel Discounts or Avis Car Rentals under More ways to save
Online shopping is available in select areas.


Albertson's was acquired by SuperValu in 2006. Osco pharmacies inside Albertson's are still Osco pharmacies, but stand-alone Osco pharmacies were purchased by CVS.


Customer Satisfaction Guarantee

[ocean_brez]

Here is some additional info that I received from an Albertsons Customer Care Specialist. I will also edit the first post in this thread to reflect some of this info.


Dear xxxx,

Thank for contacting us regarding our coupon policy. We appreciate the
opportunity to assist you.

The Albertsons Corporate policy states the following:
 Valid coupons are accepted if the customer has purchased the necessary
merchandise.
 Coupons must be redeemed at the time of purchase of the specific product.
Coupons may not be redeemed after the transaction has completed.
 Expired coupons are not accepted.
 Coupons cannot be converted to cash under any circumstances.
. The Southern California Division does not accept competitor coupons.

. Catalina is a third party vendor that partners with vendors and Albertsons to
offer both manufacturer coupons and Albertsons in-store coupons. The coupons are
triggered by purchasing qualified items at checkout which generate a coupon to
print on the Catalina printer. It is Albertsons' policy that these coupons are
to be used in a future purchase, not within the purchase in which they are
generated. Catalina coupons can only be given to the customer for whom they
were intended (not to any other customer or associate). If a customer does not
want their Catalina coupons, it is Albertsons' policy that the cashier destroys
them immediately. Catalina may be contacted at 1-888-826-8766 for any questions
about redemption and\or if a coupon fails to print within a transaction. We will
NOT accept competitor Catalina coupons.

.Albertsons DOES NOT accept Internet coupons containing the following
conditions:

a. Free product offers that do not require a purchase
b. Redemption value exceeding $5.00
c. Absence of UPC bar code
d. Photocopied Internet coupons. Most Internet sites will print a time and date
stamp on the coupons, and limit each ISP address to two coupons total. If
multiple coupons have the same time and date stamp this could be an indicator
the coupon was
photocopied, and should not be accepted.

If you have any further questions or concerns please contact our customer
service center at 1-877-932-7948.

Sincerely,


Randy S.
Customer Care Specialist

[pharmjenn]

Just wanted to verify that Lucky's in NorCal (SF area) is no longer owned by Albertsons? We jumped from Lucky to Albertsons now back to Luckys, and I don't get any local stores when I search on the Albertsons website. Would love to be able to do the Kraft deal.

[ocean_brez]

Originally Posted by pharmjenn Just wanted to verify that Lucky's in NorCal (SF area) is no longer owned by Albertsons? We jumped from Lucky to Albertsons now back to Luckys, and I don't get any local stores when I search on the Albertsons website. Would love to be able to do the Kraft deal.

It is my understanding that Lucky's is no longer owned/operated by Albertsons. Sorry I couldn't help more.