ACME ~ Question: Acme changing their coupon policy?????

[rcbrad]

Originally Posted by pookie111 She's at it again! I shopped tonight not even in Connie's line and got the whole "your the kinda custumers who drive us crazy with coupons!". I said well if it wasn't for us couponers this store wouldn't be doing much buisness. Ugg what is wrong with her!

I have had numerous similar treatments like this lately. (at other stores) I am finding that there seems to be an increase in bad behavior over the last few weeks or so. You almost feel like reporting these people. I have received out of line remarks, rude tones, and out and out fibs, over the use of coupons. If there is a pattern with this type of behavior, wouldn't the employees be disciplined? Perhaps the employees are not concerned about being disciplined? I guess the employees think it is just fine to treat customers poorly?

[pookie111]

I would think they employees would be at least tallked to about their behavior. I know Connie has been talked to. And if I see a manager when I'm working I might tell them what she told me. I can't imagine what she's telling custumers if she's treating a coworker like this. No one needs to be treated like this.
Heck I am always telling people about this site! It realy has helped me through some tough financial times the last few years with out feeling like anything was missing from my life!

[saphira2021]

I just got off the phone with corporate. Complained about "1 transaction per day per customer" that i got 2 weeks ago at Lincroft Acme. A very nice lady told me that they are retraining all stores and that it is now the corporate policy. She did not mention about # of Qs or anything else, but this is certain. She also said that it does not prevent any one from coming once a day to buy what you need and she also refered to the shelf cleaners ("store owners with 300 inserts/coupons") as the reason for policy change.
very sad

[JoanieS]

Originally Posted by saphira2021 I just got off the phone with corporate. Complained about "1 transaction per day per customer" that i got 2 weeks ago at Lincroft Acme. A very nice lady told me that they are retraining all stores and that it is now the corporate policy. She did not mention about # of Qs or anything else, but this is certain. She also said that it does not prevent any one from coming once a day to buy what you need and she also refered to the shelf cleaners ("store owners with 300 inserts/coupons") as the reason for policy change. very sad

Well this will change the way I shop at Acme!

[karolmel]

Originally Posted by karmah Sounds like Connie is full of soup. Hmmm... I wonder if she used coupons on that soup.

That is soooo hilarious!

[pookie111]

Originally Posted by JoanieS Well this will change the way I shop at Acme!

I was thinking about that and if I'm working and buy a drink on break I wonder if this mean I can't shop afterwork?? This is screwed up. Or maybe this is just catalina deals??

[LianneSNJ]

Originally Posted by saphira2021 I just got off the phone with corporate. Complained about "1 transaction per day per customer" that i got 2 weeks ago at Lincroft Acme. A very nice lady told me that they are retraining all stores and that it is now the corporate policy. She did not mention about # of Qs or anything else, but this is certain. She also said that it does not prevent any one from coming once a day to buy what you need and she also refered to the shelf cleaners ("store owners with 300 inserts/coupons") as the reason for policy change. very sad

I highly doubt this is true. It's very unsensible. It sounds more like the cashiers who insist that you can only use one cat, only get pot stickers based on after coupon totals, that your cat didn't print because you used coupons etc...misinformed or making it up...only on the phone from Acme's Corp. Customer Service.

If this was the case they would lose a lot of business. Imagine not being allowed to shop at Acme and buy your groceries and your moms seperately. Or buy WIC check items and also regular groceries. Or Food Stamp items, and diapers seperately. On and on it goes.

Anywho... we shall see.

I went ahead and called Corp to confirm what the nice lady told you and they found nothing in their system about any such policy. So they said it's not true..

[JoanieS]

Originally Posted by LianneSNJ I went ahead and called Corp to confirm what the nice lady told you and they found nothing in their system about any such policy. So they said it's not true..

You rock! :)

[rcbrad]

Originally Posted by LianneSNJ I highly doubt this is true. It's very unsensible. It sounds more like the cashiers who insist that you can only use one cat, only get pot stickers based on after coupon totals, that your cat didn't print because you used coupons etc...misinformed or making it up...only on the phone from Acme's Corp. Customer Service. If this was the case they would lose a lot of business. Imagine not being allowed to shop at Acme and buy your groceries and your moms seperately. Or buy WIC check items and also regular groceries. Or Food Stamp items, and diapers seperately. On and on it goes. Anywho... we shall see. I went ahead and called Corp to confirm what the nice lady told you and they found nothing in their system about any such policy. So they said it's not true..

Thanks for checking. It sounded really silly. How can somebody from corporate make such statements? It is ridiculous to get two completely different answers. I can just hear the competition stating: Shop at our stores (walmart, shop rite, giant, etc) as many times per day as you like, since ACME only lets you shop once per day.