[mom2lillian]

I did not receive a register reward on friday after purchasing 3 desitin. After explaining to them why the deal should worked, right size, date, requirements etc and confirming that I didnt use a register reward to pay but did use 3 MQ and a IVC he was stuck trying to figure out what was wrong.

First he said using the 3 MQ was illegal because they say "one per purchase" so I explained to him what a purchase was and that it doesnt say one per transaction (the register girl was smirking behind him as she had already described so many things to him as had I). Then the mgmt said it *must* have been because I used 3 MQ, after I assured them that was NOT the reason he said it *must* be because there was a recent thing from corporate saying you couldnt use a MQ and get a MQ which is what a RR was and this would no longer be allowed. He made a reference to a 'glucerna' deal on which millions was lost (my B word cashier from H$LL also was ranting about this the other day).

So, even though I had done the deal earlier in the week and knew it should work I told him OK this seems plausible and if that is the case I used $3 in MQ and a 5RR would be more valuable SO could you void the order and I will not use the MQ. It was at this point (while he still had receipt, I hadnt received it) when the cashier realized she had inadvertently only scanned 2 desitin---I hadnt realized by price since other thigns were on order and hadnt been handed receipt yet.

Sooo, we re-rang the whole deal and like magic the RR printed even when the MQ were used--shocking !

All that background info to say:

1-what is the glucerna deal my store is so paranoid over?

2-is this information true that the MQ and RR policy may in fact be coming down from HQ?

has anyone else heard or experienced similar?