[lukesmom]

I've returned things there before without a receipt and didn't have any problem at all. It's probably another one of those things where it just depends who's working, how much training they have, whether their husband took out the trash last night, etc., etc., etc. ... But I'm sorry to hear you had such a bad experience! I don't know if I'd write to corporate unless you're just so angry you can't get past the way she treated you. Maybe give her the benefit of the doubt once, and if she ever does it again, write away!