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Old 06-09-2008, 05:07:26 AM   #5 (permalink)
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Default Re: Kinda mad at kroger cs, no mailed coupons

You told the cs rep that you would just shop at Publix....actually do that and you will get mailers again. In my experience the more you shop there the less you get. For example I used to go every week and spend $25 so I would get mailer for 5/35. I then started spending 35 and would get mailer for 6/60. They are only sending them to convince you to spend your money. Once they think you're convinced, then they don't need to send you anything. If you lower your usual amount spent with them you'll probably get a mailer to entice(sp) you to come back!! Having a second card seems like a good way to have them think you quit going and may result in the same outcome. Think I might try that also...
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