Update 11/01:
The coupon policy doc is nearing completion. I'll fill in the holes tomorrow morning. If you notice discrepancies between the doc and your actual experiences let me know so I can update and/or call again. There are stores in OH and IL whose ads and policies have virtually no similarities but I will see about doing matchups if people request it. I have started a new thread with more details.
The highlight of all my calling today was definitely with the Eden Prairie store. They accept expireds up to
5 months and are a franchise location. Baxter is
4 months.
All others were
3 months or less. One of the St Cloud stores was definitely the lowlight as the girl couldn't definitively answer anything. When I asked for a manager I was put on hold then hung up on.
Google Docs - Cub Coupon Policies
Here's some info I've thrown together so far.
Official Store Website
Redirecting... or
Redirecting...
Cub publishes their weekly ads online. Just enter your zip code here.
Specials and Savings
Cub Foods does not match competitor’s prices or accept competitor’s coupons.
Every single Cub store I asked about rainchecks said the cashiers or CS desk provide them
if you ask. I've noted tebar's issue with the Coon Rapids store in the doc. If anyone else reports issues with rainchecks I will call all the stores specifically about it.
As a general rule Cub stores accept Internet Printable manufacturer’s coupons in b&w or color and they also take manufacturer’s coupons up to 3 months (90 days) past their expiration date. See the doc for the exceptions though. I only asked a couple stores about the manu q's in the Cub ads, it was very hit and miss but surprisingly some stores
do accept them w/i their expired policy. This is one of my questions I'll be asking in my next round of calling. In the meantime I would suggest asking first as some definitely do not.
Cub offers $.01 off gasoline purchases for every $10 spent,
before store and manufacturer’s coupons. In the Twin Cities area I think most stores have partnered with Holiday for this and I don’t know how long it will continue. At the moment Cub is advertising that you can use up to 3 of these q’s in one fuel purchase on up to 12 gallons. I believe each q is limited to $.30 off.
A few Cub stores have their own pumps called Cub Fuel Express. There is one in Cambridge, Brooklyn Park, and Mankato that I know of. These stores use the same $.01 per $10
before store and manufacturer’s coupons but have higher limits. You can use up to
5 coupons in one fuel purchase on
15 gallons instead. The pumps have built in scanners so I believe they plan to keep this permanently. I believe each q is also limited to $.30 off.
Here are a few ways to contact Cub customer service.
The “unofficial” number associated with the mailing address below is (651) 439-7200
You can use their email form (their preferred method, I am unsure of their response time though)
General Issues
By mail:
Cub Foods
Consumer Affairs
421 South 3rd Street
Stillwater, MN 55082