[bonkers18]

Dear Mrs. xyz,

Thank you for taking your time to contact our Corporate Offices. We appreciate hearing from our customers and value all comments received.
We do not have a coupon policy. We use coupon guidelines and it is at the discretion of each store manager to set their store guidelines. Below is a copy of the coupon guidelines set forth by corporate.

Walgreen stores accept a variety of coupons everyday. The coupons generally fall into two categories...

Walgreen issued coupons and manufacturer issued coupons.

We will accept one Walgreen issued coupon and one manufacturer coupon for the same item, unless either coupon prohibits such use. You may use a “Walgreens” Roto Ad coupon and a manufacturer’s coupon, toward the purchase on any one item.

Walgreens does not provide cash back if a coupon is presented for more than the purchase value of the item. Coupons from other retailers or coupons for products not carried in our stores are not accepted. All valid coupons must be presented to the cashier at the time of sale.

When purchasing two of the same item with a Buy one get one free coupon offer can an additional manufacturers coupon or store coupon be used in combination on the purchase?
NO...... One item is being purchased and only one coupon can be used.

If a product is purchased for a price of .78 (cents), for example, and a coupon is given with face value of $1.00, how much is the proper coupon deduction? Product retail plus taxes, unless state requires consumer to pay taxes.

If a coupon states “good on any size of the product” but does not specifically exclude trial sizes of this product, can the coupon be used on the trial size of the product?
Yes, unless coupon is printed with the wording (excluding trial sizes).

Does the term, “one coupon per purchase”, mean per item or per visit to the store? Per item purchased.

May coupons be used toward the purchase of clearance items?
Yes, however Walgreens does not provide cash back if a coupon is presented for more than the purchase value of the item.

Must internet coupons be printed from the internet in color or is black and white acceptable? It does not matter how internet coupons are printed.

If I have three coupons and three items will all of the coupons double/triple and allow me to make like savings on like products?
We will accept one Walgreen issued coupon and one manufacture coupon for the same one item, unless either coupon prohibits such use.

Price Matching Policy? As a company we do not price match so the answer to all of the below questions
are NO........

Do you price match any ad from any store or just certain ones?
If only certain ones, what is the criteria?
Does the ad have to have a date on it?
Do you price match internet stores/ads? If so, what information must be
printed out? What do you say to
the cashier when you get to the register to actually do the price matching?
Can you use a coupon on an item that is price matched (e.g., food items)?
Are all store items including all food items, eligible for price matching?
Do you price match your own stores if one location is cheaper than another?

Accurate Price scan guarantee:
If an item scans at a price different from the advertised stated price, what is the customer entitled to, if anything?
Currently we do not have a price guarantee policy. (Buffalo)

Does a Manager have the right to limit the number of ad items I purchase even though there is no limit listed in the ad circular?
Yes, Managers have the right to limit quantities of all advertised items.

Can a store which does not sell an advertised item issue me a rain-check for that item?
Rain checks are not available from stores that do not carry the advertised item.
Do you except expired coupons?
No expired coupons
If I purchase an item with a coupon and I return the item, will I receive a refund for the coupon as well?
No, we cannot issue them the refund from the manufacture coupons.
Again, thank you for letting us know about your satisfaction.
We truly appreciate your thoughtfulness.
Sincerely,
Marci T.
Consumer Response Representative