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Old 05-24-2007, 06:57:04 PM   #5 (permalink)
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Join Date: May 2007
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Default Re: Giant: What is the coupon policy at your store?

Just wanted to share my recent experience at Giant. They had toothpaste on the clearance rack marked $1.24. I picked up two because I had two $1 off coupons. At checkout, the cashier would not let me use the coupons. She said that you can't use coupons on clearance items. I asked if this was a new policy because I had done this in the past. She said no--cashiers were just supposed to keep track. I bought the toothpaste anyway because it seemed like too much trouble to unpack and remove.

When I got home, I emailed Giant's CS and explained. A few days later, I had a message from Giant stating that this was not there policy and the coupons should have been accepted. She would make sure my store knows the policy. She said she was mailing a $2 coupon--which I received yesterday. Just thought this info might be helpful to other Gianters!! Katie
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