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FOR INTERNET PURCHASES

Toysrus.com/Babiesrus.com Return Policy

Items purchased at Toysrus.com or Babiesrus.com may be returned directly to Toysrus.com/Babiesrus.com or at your local Toys"R"Us or Babies"R"Us store except where the packing slip states, "Not returnable in stores." Please note the following policies regarding returns to Toys"R"Us or Babies"R"Us stores:

1. Refunds on items returned to Toys"R"Us or Babies"R"Us stores will be given in the form of merchandise credit only; and
2. Returns to Toys"R"Us or Babies"R"Us stores will otherwise be subject to the applicable store return policy.

Returning a Product to Toysrus.com/Babiesrus.com

• Items purchased at Toysrus.com/Babiesrus.com may be returned within 30 days in unopened or original condition with a copy of the packing slip to our Toysrus.comReturnCenter.
• Refund of the price of the item and any applicable taxes will be applied to the credit card used to purchase the item. Please note this applies even to items received as gifts.
• Shipping costs will not be refunded unless the item being returned is damaged or defective. If you are returning an item because it is damaged or defective, please visit www.toysrus.com/returns for additional details.

Toysrus.com/Babiesrus.com Return Policy Instructions

To ensure that your refund is processed as quickly as possible, please follow these instructions when packing and sending your product for return.

1. Send the product in its original packaging.
2. Pack the product so that it won't be damaged during the shipping process.
3. Include a copy of the packing slip.
4. Send the product via a method that can be tracked. For example, if you are sending it through the United States Postal Service, please send via certified mail. We cannot process your return until your product has been received. Toysrus.com and Babiesrus.com are not responsible for items lost during shipping.
5. Unless a different address is specified on your packing slip, all returns should be returned to the following address:
   
   Toysrus.com Return Center
   5765 GreenPointe Drive
   Groveport, OH43125

Damaged or Defective Items

To return a damaged or defective item to Toysrus.com/Babiesrus.com, please contact our customer service team by email at customer-service@toysrus.com or by phone at 1-800-TOYSRUS (1-800-869-7787). Our customer service team will provide you with a pre-paid return shipping label and pick-up instructions. Once we receive the returned item, you will be refunded the price of the item and any applicable taxes and shipping costs. Refunds will be applied to the credit card used to purchase the item. Please note that in order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us.