Forum:
WARNING: Bad Trader Listing
We all know that trading coupons can be a great way to maximize our savings. However, from time to time, a trade between members can go a bit sour. The same applies to our Trains. They are a lot of fun, but are treated as trades and as such, not mailing your end of a train is subject to bad trader proceedings.
To help protect our members HCW instituted a bad traders listing. This list will only be viewable to registered members and include the bad traders user id and partial address.
By participating in a trade with another HCW member you agree to this information being made public on the board.
After 2 unresolved bad trades the offending user will automatically be banned. 1 unresolved bad trade will result in a 5 day ban from the board.
If a trader is reported to a member of our staff as a possible known bad trader on another site or sites, our staff will carefully research each report and take appropriate action on a case by case basis. If the person in question is indeed a known bad trader they will be banned from the board and listed here as a bad trader to warn others.
A trade has gone bad when a participant has not received their end of the trade by 2 weeks of the agreed upon send date.
We ask, that before reporting a bad trade, you contact the other member to try to resolve the trade. Often its a simple misunderstanding that is easily resolved.
If the other member does not reply, or no resolution is reached fill out our bad trader report found
HERE. Please fill the form out completely.
Once your report has been filed it, it will go to our bad trader mods Asweetheart, Bugface711 or Phmom. She will contact the other trader and may contact you for copies of PM's if necessary.
If after 2 weeks, the trade is not resolved, the other member will be put on the bad trader list. At that time, you can also leave appropriate feedback.
If at any point, there are two seperate open bad trader reports on any one member, that member will be blocked from all trading forums until the reports are resolved. As soon as the missing trade is recieved, we will reinstate acess to all trading forums.
Please note, that if you leave negative feedback before filing the bad trader report, or during the 2 week time period, the bad trader report is closed.
It is a good idea to keep all PMs, emails, and other information you receive until after the trade is completed. That information is our main tool to help members when a bad trade occurs.
Please remember that at the end of the day we're all here to try and help each other make the most of what they have.