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Old 07-07-2006, 10:31:55 PM   #1 (permalink)
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FAQ Rite-Aid Frequently Asked Questions

Phone Number
1-800-RITEAID (1-800-748-3243)

Single Check Rebate Phone Number
1-888-213-9920

Does RA take coupons?

Yes.

Does RA take competitor's coupons?

YMMV: some stores will, some won't. The best thing to do is ask!

Does RA accept expired coupons?

No, not even their own RA-issued coupons.

Do you need a loyalty card to get the sale prices at RA?

No card needed!

Does RA accept coupons for over the selling price of the item?

This is a hard question to answer. In some people's experience, as long as it scans there isn't a problem. Most times they will manually enter in the coupon. Overage is a definite YMMV type thing.

With the right situation, you can sometimes get overage. EX: when there are $1/3 Act II coupons out and RiteAid has the single packs on sale at 4/$1, 4 of these coupons used on 12 single packs will result in $1.00 overage!

Can I use a RA in-ad coupon in combination with a manufacturer's coupon?

Yes, you can, but some managers will not allow it.

If the coupon has a manufacturer bar code, you can't stack them. If the bar code begins with RC, you can, but many managers won't let it through. Mine lets them, though, so go ahead and try!

Does RA accept Internet printable coupons?

Not anymore. They will only accept printed coupons from their own website, like those for the skin care booklet. Some report their RA will accept them. YMMV.

To sign up for printables from Rite Aid, register here
https://www.riteaid.com/myriteaid/login.jsf

Do I have to buy 2 (or more) of something to get the advertised sale price?

Generally, yes. It is usually stated in the as in very tiny print that "You must buy 2 (or 3 or 4) items to receive the sale price. Single items will be charged at regular retail." Or something along those lines.

Does RA gives rainchecks for out-of-stock sale items?

Yes, they give rain checks. Make sure that they use the raincheck key on the register!

What happens if the item that is out of stock is FAR or has an SCR? My store never gets the items back in stock before the end of the rebate period!

Rainchecks will be honored for all rebate offers during any promotional rebate period. Please fax or mail a copy of the receipt to the information found below. Be sure to include your name and address, as well as the promotion month and offer number to which the rain check applies.

FOR FASTER SERVICE PLEASE FAX TO: 800-457-2243

Or you may mail to the address below:

Rite Aid SCR RAINCHECK
PO Box 8340
Wilmington, DE 19803

If you have any further questions, please contact us at rebates@riteaid.com.

What is this SCR thing you are all talking about?

The SCR is the RA Single Check Rebate program. There are literally dozens of rebates published every month in a booklet that you can find in the store or online.

Is there a limit to how many receipts you can enter each month?

No. If you shop there 15 times that month, enter all 15 receipts.

FYI: If you create an account and enter your receipts ONLINE, RA will send an email to let you know when they have posted, as well as a reminder to request your check at the end of the month!

I entered my receipts, the rebate posted, and I got my check! Now, I entered more receipts, and it says that I am ineligible for the rebate. What's up with that?

They call it a Single Check Rebate for a reason! RA will only send one rebate check per rebate period. The best thing to do is to make a note on your calendar and remind yourself to request the check near the end of the rebate period!

What's so great about the RA rebates?

One check is nice. Yes, you do have to wait until the end of the month, but patience is a virtue!

Also, since they can be done online, you still have your original receipt available for any manufacturer's rebates that might be out there. Double the money! Go here to enter your receipts online: https://riteaid.rebateplus.com/default.asp

How long does it take to get my check once I request it?

Processing takes a while. Your check will usually arrive about 3 weeks after you request it.

What do I do if my receipt isn't credited? How long does it take?

The FAQ on the RA site shows that it takes 7 days to be credited.

My ad shows that there will be double rebates. Will I get double rebates for everything that month?

The double rebate is posted in the ad as double ONLY for the week and items for which they will apply, so if you buy that item during the double period, it will be a double rebate. If you buy it before or after, you are out of luck. These are SPECIFICALLY advertised as double SCRs.

Both RITEAID and WALGREENS have some of the free rebates deals...such as the Got2B free after rebate in August. If you participated in RiteAid's, does that mean your ineligible for the Walgreens also??

No. Two different stores = two different rebates!

Do all of the qualifiers for a rebate (like the buy ___, get $xx gift card) need to be on the same receipt?

No. You can enter them throughout the rebate period. This allows you to buy things the week that they are on sale to maximize your savings!

Can I use two coupons on a buy one get one free sale ?

This is YMMV. It depends on the cashier/manager.

What if I lose my receipt with SCR items on it ?

The store manager can generate a receipt at the store of purchase. You need to know around what time you checked out, what what you bought, & what register.

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Last edited by MrsPinecone; 01-14-2008 at 04:22:12 PM.
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