I want to apologize for posting a coupon that Petco is now claiming to be a fraudulent coupon.
Earlier today I posted about a 50% off your entire purchase coupon at Petco and was actually pretty excited to use this coupon myself because we just recently got a Petco store in my town and I wanted to go in and get some guinea pig food because, frankly I hardly ever see coupons for guinea pig food so I thought, perfect, I will get a couple of bags with this 50% off coupon.
So I ordered a pizza from Papa Murphys for dinner (you know I had a coupon for it!) and grabbed my Petco coupon to go grab some food for my little Buttercup (my guinea pig). At Petco I put two bags of food in my cart and decided to look around a bit. Hey, I didn’t have any kids with me and I hadn’t had a chance to check out the new store yet. So of course I found a couple of other items I “needed” like a new toothbrush and toothpaste for my dogs and a couple of rope toys for my girls who love to play fetch in the backyard. I went to check out and gave the cashier my coupon. She said “I cannot accept this because it is fake” I was perplexed, the coupon was clearly hosted on their website (and in fact still is as I type this). She claimed that someone “hacked their website and created this coupon”. I said that I really doubt that is what happened and that I wasn’t going to buy anything. I told her that IF their site was hacked why was the coupon still on their website? Could it be that Petco created this coupon, which was supposed to be a mystery coupon, and made a mistake when ALL the coupons take 50% off?
Yes, that is what my gut says happened. IF their site was hacked and someone placed this coupon on their servers why is it still up? I am not the tech behind this site but even I know how to remove a page on my site if needed to? And Petco is a big company, I am sure that they have someone that can get in there and remove the coupon.
We have seen this before, when companies blame either someone for hacking/making a fake coupon or blame it on the customer when in fact someone at the company made a mistake.
And you know what, mistakes happen, not a big deal. If this was a mistake I would really hope that Petco would own up to it and just say “hey we made a mistake” and then give folks some sort of discount. This coupon DOES say “10%, 15%, 25% or 50%” discount. I guess for some people those other discounts would be better than nothing. In this case I was made to feel like I had done something wrong in trying to use a coupon I found on the PetCo website. And I made the mistake of saying I am the owner of a coupon website, and the cashiers face went from grim to dismal. I am sure she thought I myself made the coupon and put it on their website.
So dear readers, my apologies to you for posting this coupon. I am a very firm believer is making sure a coupon is valid before posting it and I did my due diligence on this one, it was (IS) hosted right on the Petco website. There isn’t much more I can do about them claiming it was fake.
Petco lost a sale on this one with me, I went to Walmart to get my guinea pig food and dog tooth stuff. I am not sure if they lost a customer, that remains to be seen I guess on if this sort of thing happens again.